[2021] Not receiving The Levantine Brotherhood Community Challenge Rewards

Hello @xrydellx and thanks for getting in touch! I am sorry to hear you did not receive your reward after the Levantine Brotherhood community challenge completion.

Could you please provide us screenshots showing that reward does not appear in your inventory?
Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in file size. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.

I look forward to hearing from you.

Hello @xrydellx thanks for the image. I have looked into this for you and the community challenge is still open until the 2nd of December, to allow other players to still take part, even though the target has been reached already.

The rewards will be making their way to player's accounts after the 2nd of December!

No worries @thegardener25, thanks for letting us know.

Some players will have the items pushed to their account early, this can sometimes happen with timed twitch rewards too, but we ask players to wait until the event is over, to see if they have had the item pushed to their account, as usually, most players would receive the item by 24 hours after the event ended. This then allows us to check accounts afterward and sometimes add the missing item if able, for that particular item.

Hi @xrydellx apologies for the late response and thanks for the update, I'm pleased to hear that your tattoo was available in the tattoo shop.

Community rewards are generally pushed to your account once you have reached the target, however in some cases the rewards may be delayed so we always recommend waiting at least 24 hours then check again and if the reward still doesn't appear then it could be added to your account up to 24 hours after the event has ended. In this case if you still hadn't received the reward then we would recommend contacting support so we can investigate further.