Original Post — Direct link

The game in unplayable . Randomly closed to desktop without any warning. My spec is i7 8700K and RTX 3080 16 gb ddr4 3200Mhz
i tried this and nothing helps:

  • checking game files
  • newest nvidia drivers
  • windows 10 is updated to the newest
  • internet connection 1 Gbps
  • sync time in windows
  • gpu and cpu about 50 and 60 degrees C - its fine
  • only this game is constantly crashing on my pc other games working well
  • manage paging file size wont work

Anyone know why this damn game is automatically closing withour error ?
Any patches coming to fix this thing ?

almost 3 years ago - Ubi-Orion - Direct link


Hi there.

We are investigating reports of crashing at the moment since the latest update. Can I ask you first of all to confirm that you have attempted every step suggested here please? If you have and the issues persist we'd like to take a look over your system files, these will need to be submitted to us on a support case.

You can reach us either through the support website by opening  a live chat session or alternatively through our social media accounts on Facebook: (https://en-gb.facebook.com/UbisoftSupport) and Twitter and they will be able to create a support case for you. Thanks!

about 1 year ago - Ubi-Mushy - Direct link

@JAMES_714 Hi James, please refrain from reviving old threads. As this thread is from 2 years ago, the crashing issues you and this other player have experienced are most likely not related to a particular patch.

To troubleshoot the crashes you're experiencing, I recommend running through our basic PC troubleshooting guide. If the issue persists, please create a support ticket and submit your system files for further investigation.

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