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Another audio thing, I use 5.1 surround (true/speakers) and the center channel mix is way off. There is way too much audio data coming through the center channel, including all the player movement SFX. It sounds pretty bad, and also "audio pro" by trade. πŸ˜‰

over 3 years ago - Ubi-Woofer - Direct link

Hey everyone,

I apologise that it has taken me a little time to reply to this forked thread about the poor quality of the audio mixing when using a surround sound set-up while playing Assassin's Creed Valhalla.

Thank you all for your comments and feedback on this so far. I've forwarded your pertinent comments to the developers, and opened a new investigation specifically relating to this mixing issue with the centre channel especially. I'll share any updates that I receive with regard to this investigation in this thread as quickly as I can.

It would be helpful if any illustrative videos of the issues could be provided, as well as system files for your respective PCs. You can find out how to generate your MSINFO and DXDIAG files in the respective linked guides, and can open a support case to submit these to us by using this link. This will allow the developers to review and compare your individual set-ups and also try to diagnose the issues better. If you drop your case reference numbers here in this thread, I can open them and retrieve the files to forward them. Thank you very much to any of you who do this in advance, as it really does help us!

If any of you have any specific questions or concerns that I can help with in the meantime, please let me know. πŸ™‚

almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

I'd like to reach out to you all with an update from the investigation into this issue with surround sound. After thorough testing, the development team has been unable to reproduce this issue in-game. We will now be marking this thread as "Resolved."

If you are encountering any issues with your surround sound set-up, please don't hesitate to reach out within this thread and we'll gladly take a closer look.

Thank you πŸ™‚

almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with surround sound persisting in-game, we will now be locking this thread.

If you encounter any further trouble with the in-game audio, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 😊