Original Post — Direct link

Hello, I have severe problems with my Valhalla game. The game struggles at start up, and it is so laggy that im not able to play the game. All my drivers, including windows are running on the latest updates. The pc should also not be a problem as these are my components: 
i7-10700K
RTX 2080 SUPER 
32GB RAM 
1tb hdd
1 tb ssd (game is installed on ssd) 

Im not struggeling with any other games, but Valhalla is not playable.. I also have a lot of problems starting the game up, it crashes or/and uses alot of time starting up.. Im not sure how to fix this, i have tried several fixes that i have found on youtube, and your forum etc. None of these seems to work, and im sick of this [censored].. Sorry for using this word, but im very annoyed about this.. I have tried reinstalling it twice, still the same problem..

Thank you.. 

over 2 years ago - Ubi-Nacho - Direct link

@oeystein123 Hello there.

Sorry to hear you're seeing crashes with AC Valhalla.

I understand you've already followed some troubleshooting steps to help resolve the issue. Could you please take a look at our PC troubleshooting guide here and ensure you are able to try all of the steps you have not yet tested.

If you continue to see crashes with Valhalla once this has been done, could you please get in touch with our support team and attach your generated system files. The team will be able to take a closer look for you and offer some more tailored troubleshooting. Please be sure to let the team know which troubleshooting steps that you've tried already!

If you have any further questions, please feel free to reach back out.

over 2 years ago - Ubi-Viral - Direct link

@oeystein123 Sorry to hear that this did not work. Did you send us your system files? If so what is the case number?

Thank you.