[2022] [BUG] Different Trophies for Mastery Challenge: The Reckoning between PS4 and PS5 versions

Thank you for getting in touch and reporting this @kulurak_cz !

May we please know the site these images came from and if you've also noticed this when playing on PS4 / PS5 respectively yourself?

Thank you!

Thanks for providing us with more information, @Kulurak_CZ!

As psnprofiles / truetrophies are not official Ubisoft websites, I'd recommend reaching out to their dedicated Player Support teams. As the rarity of a trophy is something that is decided by PlayStation, it may also be worthwhile reaching out to the PlayStation Support team for more assistance with this trophy rarity issue.

Let us know if there's anything else we can help you out with!

Hello there @bielik01!

The rarity of a trophy shared on psnprofiles / truetrophies (such as the 1.49% and 1.60% shared in the images above) is calculated by how many players have registered unlocking that specific trophy. That was what I was referring to specifically - not whether a trophy is considered bronze/silver/gold/platinum. I apologise for any confusion that might have been caused by that statement.

As mentioned on the PlayStation support website, the rarity level of a trophy depends on how many players have earned the same trophy. If you are encountering issues with the rarity of a trophy, then I would suggest you contact PlayStation support for further assistance with this.

I can't see any mention of a missing achievement on Xbox within this thread - only discussion of PlayStation trophies. Are you referring to an issue that's being investigated in a different thread? If so, a member of the Player Support team will look into this as soon as they're able to.

Thanks!

I think there might have been some confusion on my side, @bielik01, due to the different types of rarity that have been brought up in this thread. I'd just like to clarify the issue that you and @Kulurak_CZ are reporting to ensure that we're all on the same page here.

Is the issue at hand that the "Full Master" trophy is a bronze trophy on PS4, but is shown as a silver trophy on PS5? If this is the case, I've reached out to our dedicated teams so they can take a closer look at this.

Or is the trouble you're experiencing based on the fact that the "Full Master" trophy is shown to be 1.49% rarity on PS4 on psnprofiles but is 1.6% on PS5? If this is the case, then you will need to contact either PlayStation Support or the support team for psnprofiles, as the rarity of a trophy (in this regards) is something that is calculated by PlayStation.

Once we've established the issue at hand, we can proceed with the appropriate investigation.

EDIT: Looks like you're faster than me, @bielik01! I apologise for not spotting your post edits sooner. I've notified our dedicated teams about the differing ranking (bronze vs silver) to see if we can get more information about this.

Thanks!

I appreciate you sharing additional clarification with me, @bielik01, and I apologise for any confusion caused. Too many mentions of rarity in one post

If we require any additional information from you regarding the difference in trophy quality, we'll reach out within this thread. In the meantime, any future updates will be shared in the News & Announcements forum.

Thanks!

No worries, @Kulurak_CZ! We were able to clarify what the issue was in the end I can confirm that I've now forwarded the difference in trophy grade to the dedicated teams so they can take a closer look at this.

Thanks!