Original Post — Direct link

So, I bought valhalla on steam but ubisoft connect isn't recognizing that. I own every Assassin's Creed on steam, but the is the first one i've had this issue. What do I do to fix this? HELP!

almost 2 years ago - Ubi-oof - Direct link

Hey @caiscouch, thanks for reaching out!

For security reasons, we're unable to discuss purchases or account-related problems through public channels and we will need to proceed through the support case that you already have open on this matter.

almost 2 years ago - Ubi-Verse - Direct link

Hi everyone!

I am sorry that you are receiving an authentication error when trying to launch the game!

Could you please let me know which edition of the game you own?

Thanks a lot!