Original Post — Direct link

I am having trouble playing any of the festival when the updates come in and have lost 50 hours of game progress cant acess the taste your metal quest as they freeze when I start it I cant even play my save as it is just a black screen with the save symbol in the corner have reset several times uninstalled and in stalled the game twice and nothing this is quite sad as I have spent lots of money on the game and the gear witch I can no longer use on the main save I have

  • #bug #crash
over 2 years ago - Ubi-Froggard - Direct link

Hey @MALCOR_5000,

We are aware of this and it is being looked into currently as it's obviously a serious issue preventing players from accessing their saves, so I apologise for the inconvenience caused. If there's anything you need to do, we'll be sure to let players know here on the forums, but I would imagine this is something that needs a patch to resolve.

over 2 years ago - Ubi-LadyBlue - Direct link

Hello @tommygb007,

I'm really sorry to hear that you're encountering these issues as well. I know it's super frustrating to have to wait for a resolution and you have my apologies for that. As @Ubi-Froggard mentioned, feel free to keep an eye on our Discussions for further updates and if you have any questions at all, feel free to reach out to either of us.