Original Post — Direct link

Everytime I jump and teleport using the jotun power, the game crashes

over 1 year ago - Ubi-LadyBlue - Direct link

Hey @The-DEvil!

Sorry to hear you're running into some crashing when you jump or teleport with the Jotun power.

Just to rule some things out, try the steps in our basic troubleshooting guide and clear your Ubisoft Connect cache.

If it persists:

  • When did it start occurring? Was it a particular quest or has it always crashed when you used the power?
  • Are you seeing an error code or message or is it simply crashing back to the desktop?
  • Just as a test, if you have a previous save available, can you load into that one and let me know if the same thing occurs?
over 1 year ago - Ubi-Perseids - Direct link

@The-DEvil Thanks for the update, and for answering those questions! I'm sorry to hear that the steps did not help. Would you be able to record a video showing this issue? Once you have the video, please upload it to a website like YouTube or Google Drive and share the link with us here. We'll be able to get the video to the dev team so they can investigate this. Thanks in advance for your help!