Original Post — Direct link

After updating to 1.3.1, AC Valhalla freezes up multiple times, then eventually crashes altogether. The game will freeze randomly in the middle of gameplay; it doesn’t matter which region or which mission I’m on. After freezing, the screen goes black, then closes out to the Xbox One Home Screen. Sometimes it happens after an hour or two of gameplay, or it happens 5 minutes into a game. It’s getting frustrating because this happened only after updating to 1.3.1. It never happened prior to that update.

22 days ago - Ubi-Mark. - Direct link

Hello @dankmeister72,

Sorry to hear that your game keeps crashing following TU 1.3.1.

Can you please perform all of the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to crashes.

Many thanks and if you have any additional questions, please let us know.

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