Original Post — Direct link

Install game but can't open it's stuck on loading screen. Can someone can help me sort out this problem? Many thanks!

over 1 year ago - Ubi-Poseidon - Direct link

Hello @makoys81, and welcome to the forums. I am sorry to hear that you are having trouble launching the game. When you launch the game, does it open up a window where the game starts, or does something else occur? If possible, please provide an image or video of what you are experiencing, and I will be able to assist further.

over 1 year ago - Ubi-oof - Direct link

@makoys81 @whitedragonmeta

If you haven't yet, please tackle the troubleshooting steps in this FAQ article for me. Once those are completed, let me know if this happens again and I'll be happy to help you further as needed!🔥