Original Post — Direct link

I spoke with the child, paid for the goat figurine, and then the child disappeared (not run away as should have happened). When going to the Jorvik cemetery the child is not there. Odin’s sight shows the glow where the child should be.

almost 4 years ago - Ubi-Orion - Direct link

@galloglas_kilt

Hi there.

I don't believe this issue has been reported to us yet. If the issue persists after loading a previous save or restarting the game can I ask you to provide images and if possible video of the issue we can report to the team for further investigation? Thanks!

almost 4 years ago - Ubi-Orion - Direct link

@galloglas_kilt

Hi there.

I don't believe this issue has been reported to us yet. If the issue persists after loading a previous save or restarting the game can I ask you to provide images and if possible video of the issue we can report to the team for further investigation? Thanks!

almost 4 years ago - Ubi-Orion - Direct link

@galloglas_kilt

Hi there.

I don't believe this issue has been reported to us yet. If the issue persists after loading a previous save or restarting the game can I ask you to provide images and if possible video of the issue we can report to the team for further investigation? Thanks!

almost 4 years ago - UbiExcellent - Direct link

@tharealcuber Thank you for sharing these screenshots with us! I've reported this error to our development team in hopes we can find a solution for everyone. Please stay tuned for updates. 😊

almost 4 years ago - UbiExcellent - Direct link

@tharealcuber Thank you for sharing these screenshots with us! I've reported this error to our development team in hopes we can find a solution for everyone. Please stay tuned for updates. 😊

almost 4 years ago - UbiExcellent - Direct link

@tharealcuber Thank you for sharing these screenshots with us! I've reported this error to our development team in hopes we can find a solution for everyone. Please stay tuned for updates. 😊

almost 4 years ago - UbiExcellent - Direct link

Hi folks! If anyone here is still unable to complete this World Event, please provide a copy of your affected saves via a support ticket, so I can then share those with our investigating teams. Please also feel free to post your case number here.

almost 4 years ago - UbiExcellent - Direct link

Hi folks! If anyone here is still unable to complete this World Event, please provide a copy of your affected saves via a support ticket, so I can then share those with our investigating teams. Please also feel free to post your case number here.

almost 4 years ago - UbiExcellent - Direct link

Hi folks! If anyone here is still unable to complete this World Event, please provide a copy of your affected saves via a support ticket, so I can then share those with our investigating teams. Please also feel free to post your case number here.

over 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

over 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

over 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Sorry to hear that you encountered this issue in game.

So we can investigate this in detail, would it be possible to share you saves via a support ticket as we advised?

Any trouble just let us know

over 3 years ago - Ubi-Viral - Direct link
@ubi-orion I had the same issue and found the girl just outside cemetery stopped in middle of road. She didnt continue running until I found her. Once I found her she ran to the spot and I was able to complete the event.

Brilliant to hear that you were able to complete this event. Thank you for letting us know what happened, we will pass this on.

over 3 years ago - Ubi-Viral - Direct link
@ubi-orion I had the same issue and found the girl just outside cemetery stopped in middle of road. She didnt continue running until I found her. Once I found her she ran to the spot and I was able to complete the event.

Brilliant to hear that you were able to complete this event. Thank you for letting us know what happened, we will pass this on.

over 3 years ago - Ubi-Viral - Direct link
@ubi-orion I had the same issue and found the girl just outside cemetery stopped in middle of road. She didnt continue running until I found her. Once I found her she ran to the spot and I was able to complete the event.

Brilliant to hear that you were able to complete this event. Thank you for letting us know what happened, we will pass this on.

almost 3 years ago - Ubi-Oxavo - Direct link

Hello @loreleibowman, sorry for the delay with my response.

I understand you are unable to complete the World Event "Warmth of Winter" in Jorvik, however this issue is still under investigation and as for now we don't have any updates on when it will be fixed, but our developers are working on resolving the issue. If you would like to help us with the investigation, I would kindly ask you to record a short video and send us a link so I can pass it on to the relevant department. Please also make sure that your latest saves are uploaded to the cloud.

Please let me know if I can help you with anything else.

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @ar47urd3n4! Welcome to the forums πŸ™‚

Thanks for sharing your experience with us regarding "The Warmth of Winter," and for letting us know that you were able to complete the world event after finding the child near the amphitheatre. Hopefully this workaround can help other players who may have encountered trouble with this mystery! πŸ˜„