[2022] Assassin's Creed Valhalla 0xb0000191

Hey @MaryMk86, thanks for getting through to us, welcome to forums and sorry to hear about the difficulty you ran into with accessing Reda's shop.

First and foremost, for troubleshooting purposes, if you haven't already, you can try completing steps outlined in the following article, and see if issue persists.

Should the problem still be there, is there any chance you could share screenshot showing the error message?

Keep us updated!

Hey @kadaj86. I'm sorry that you've run into the same error and that those steps didn't help you.

I'd like to ask you a few questions to better help me check into what's happening here.

• Do you see this message any time you try to access Reda's shop or the in-game store or is it random?
• Are you doing anything in particular before you see the error?
• Did you just complete a specific mission and which mission is currently set as active when it happens or has it been varied each time?
• What gear do you have equipped? Does the error occur no matter what gear you have equipped?
• Do you notice anything else odd or unusual in-game before you see the error?

Thank you in advance!