Original Post — Direct link

It seems you're able to move the boxes in such a way that they become stuck and you can't move the big one anymore. this makes it unable to get to the wealth and complete the region.

almost 3 years ago - ubi-smash - Direct link

Hey @Leahhanson163, thanks for coming to us with this, and sorry for the troubles this issue has been causing with your progression. To take a look over this with our team, could you provide any footage of you unable to budge the shelf in any direction?

almost 3 years ago - Ubi-Borealis - Direct link
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almost 3 years ago - Ubi-Borealis - Direct link

Hello there!

I've merged together a couple of threads about being unable to move the shelves in Cashelore together into a single thread. I apologise for any confusion caused by the merge.

I'm sorry to hear that you're having trouble moving the shelves to access the wealth. Would you be able to provide us with a video that shows you're unable to move the shelf whilst interacting with it? We can then pass this along to the development team for a closer look.

@SteveZ_Pun - Thanks for describing your movements with the shelf! Hopefully this helps players who are encountering trouble manoeuvring the shelves.

Thanks 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there!

Thanks for continuing to update your experiences when trying to collect the wealth from Cashelore. I've merged @mcmaksa75's post into this thread so we can keep all information and updates in one place. Apologise for any confusion that may have been caused.

@Mutant_Enemy - Thanks for sharing how you've been able to move the shelves!

@SteveZ_Pun - Thanks for including an additional image for us as well. I'm glad that you've been able to successfully collect the wealth.

@mcmaksa75 - I'm sorry to hear that you're having trouble moving the shelves in Cashelore. Would you be able to provide us with a video that shows you're unable to move the shelf whilst interacting with it? We can then pass this along to the development team for a closer look.

Thank you 😊

almost 3 years ago - ubi-smash - Direct link

@r2gunslinger  You can upload it to any video hosting website and share the external link with us here. Websites could be Twitch, Youtube, or even on a public Twitter page.

over 2 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with the shelves in Cashelore persisting in game following the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with the shelves in Cashelore, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊