[2021] [RESOLVED] [WotD] Unable to re-play Trials of the Morrigan / restore Trade Posts on second playthrough | POST HERE

Hello there @bielik01!

Thanks for opening a new thread, and for sharing your ticket number with me. I've taken a closer look at the video you've sent us and I can see that you're in the middle of the quest "A Show of Character" when you try to interact with the trial. Would you be able to complete this quest for me to see if this allows you to successfully interact with the trial?

If you're unable to interact with the trial outside of the quest still, can you send us another video that shows you have no current quest active but still cannot start the Trial of the Morrigan? We can then pass this along to the development team for a closer look.

Thanks!

Hello there @bielik01!

Thanks for opening a new thread, and for sharing your ticket number with me. I've taken a closer look at the video you've sent us and I can see that you're in the middle of the quest "A Show of Character" when you try to interact with the trial. Would you be able to complete this quest for me to see if this allows you to successfully interact with the trial?

If you're unable to interact with the trial outside of the quest still, can you send us another video that shows you have no current quest active but still cannot start the Trial of the Morrigan? We can then pass this along to the development team for a closer look.

Thanks!

Hello there @bielik01!

Thanks for opening a new thread, and for sharing your ticket number with me. I've taken a closer look at the video you've sent us and I can see that you're in the middle of the quest "A Show of Character" when you try to interact with the trial. Would you be able to complete this quest for me to see if this allows you to successfully interact with the trial?

If you're unable to interact with the trial outside of the quest still, can you send us another video that shows you have no current quest active but still cannot start the Trial of the Morrigan? We can then pass this along to the development team for a closer look.

Thanks!

Thanks for providing me with some updated images, @bielik01. I'm sorry to hear you're unable to begin the trial whilst outside of an active quest.

Just to confirm, you completed this trial successfully on your first playthrough the expansion? I can then include this information in your report to the development team.

Thanks!

Thanks for providing me with some updated images, @bielik01. I'm sorry to hear you're unable to begin the trial whilst outside of an active quest.

Just to confirm, you completed this trial successfully on your first playthrough the expansion? I can then include this information in your report to the development team.

Thanks!

Thanks for providing me with some updated images, @bielik01. I'm sorry to hear you're unable to begin the trial whilst outside of an active quest.

Just to confirm, you completed this trial successfully on your first playthrough the expansion? I can then include this information in your report to the development team.

Thanks!

I wouldn't be able to speculate on what is preventing you from interacting with the trial again, @bielik01. I've included this information to the development team in case this is what's causing the issue for you.

If we require any additional information from you, we'll reach out within this thread. For future updates, please keep an eye out within the News & Announcements forum.

Thanks!

I wouldn't be able to speculate on what is preventing you from interacting with the trial again, @bielik01. I've included this information to the development team in case this is what's causing the issue for you.

If we require any additional information from you, we'll reach out within this thread. For future updates, please keep an eye out within the News & Announcements forum.

Thanks!

I wouldn't be able to speculate on what is preventing you from interacting with the trial again, @bielik01. I've included this information to the development team in case this is what's causing the issue for you.

If we require any additional information from you, we'll reach out within this thread. For future updates, please keep an eye out within the News & Announcements forum.

Thanks!

Thanks for letting us know you've uploaded an up-to-date save to the cloud, @bielik01! I'll notify the developers so they can take a closer look at this during the investigation

Thanks for letting us know you've uploaded an up-to-date save to the cloud, @bielik01! I'll notify the developers so they can take a closer look at this during the investigation

Thanks for letting us know you've uploaded an up-to-date save to the cloud, @bielik01! I'll notify the developers so they can take a closer look at this during the investigation

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

Hello there @guest-O9GEWXX8!

Thanks for sharing your report with us. Would you be able to send us a video that shows the following:

• That you have completed the Trials on your original save, and that the marker on the world map is no longer present
• That you are unable to start the Trials on your second save, but that the markers are still present on the map (as if they haven't been completed)

We can then pass this video along to the development team so they can take a closer look.

Thanks!

Hello there @guest-O9GEWXX8!

Thanks for sharing your report with us. Would you be able to send us a video that shows the following:

• That you have completed the Trials on your original save, and that the marker on the world map is no longer present
• That you are unable to start the Trials on your second save, but that the markers are still present on the map (as if they haven't been completed)

We can then pass this video along to the development team so they can take a closer look.

Thanks!

Hello there @guest-O9GEWXX8!

Thanks for sharing your report with us. Would you be able to send us a video that shows the following:

• That you have completed the Trials on your original save, and that the marker on the world map is no longer present
• That you are unable to start the Trials on your second save, but that the markers are still present on the map (as if they haven't been completed)

We can then pass this video along to the development team so they can take a closer look.

Thanks!

Hello there!

Thanks for tag, @bielik01! I've merged your original thread into @Mordule's so we can keep all information and updates from the investigation of this issue in one place. I apologise if this has disrupted any ongoing conversation.

The development team are still investigating this issue where players are unable to re-play the Trials of the Morrigan or restore Trade Posts when playing through the expansion on a different save file. We don't yet have any new updates to share from you all from the investigation.

If you have been affected by this issue, the development team are interested in collecting some additional video footage. Would you be able to send us a video that shows the following:

• You have already completed the Trial of the Morrigan / Trade Post in your original save file
• When you load your second save, you are unable to complete the Trial / Trade Post, but it remains as an active marker on your map

We can then pass these along to the developers for a closer look.

Thanks!

Hello there!

Thanks for tag, @bielik01! I've merged your original thread into @Mordule's so we can keep all information and updates from the investigation of this issue in one place. I apologise if this has disrupted any ongoing conversation.

The development team are still investigating this issue where players are unable to re-play the Trials of the Morrigan or restore Trade Posts when playing through the expansion on a different save file. We don't yet have any new updates to share from you all from the investigation.

If you have been affected by this issue, the development team are interested in collecting some additional video footage. Would you be able to send us a video that shows the following:

• You have already completed the Trial of the Morrigan / Trade Post in your original save file
• When you load your second save, you are unable to complete the Trial / Trade Post, but it remains as an active marker on your map

We can then pass these along to the developers for a closer look.

Thanks!

Hello there!

Thanks for tag, @bielik01! I've merged your original thread into @Mordule's so we can keep all information and updates from the investigation of this issue in one place. I apologise if this has disrupted any ongoing conversation.

The development team are still investigating this issue where players are unable to re-play the Trials of the Morrigan or restore Trade Posts when playing through the expansion on a different save file. We don't yet have any new updates to share from you all from the investigation.

If you have been affected by this issue, the development team are interested in collecting some additional video footage. Would you be able to send us a video that shows the following:

• You have already completed the Trial of the Morrigan / Trade Post in your original save file
• When you load your second save, you are unable to complete the Trial / Trade Post, but it remains as an active marker on your map

We can then pass these along to the developers for a closer look.

Thanks!

Hello there!

I apologise for the delayed update. Thank you for continuing to share your reports regarding the issues encountered with the Trials of the Morrigan / Trade posts during subsequent playthroughs. The development team have been investigating this issue further, which is why a fix was not included in TU 1.3.0. I apologise for any disappointment that may have been caused by this.

I'm happy to reach out to you all with an update from the investigation! The development team have confirmed that they will be deploying a fix for this issue in a future update! We don't yet have a confirmed ETA for when this update will be released. As soon as we have more information to share, we will let you know within this thread and in the News & Announcements forum via patch notes.

@bielik01 - I apologise for the delayed update. The player support team aims to respond to threads as soon as they are able to, but this can take longer than anticipated when contact volumes are high within the forums. As soon as we know more about the update this fix is to be deployed with, we will let you know within the forums.

Thanks!

Hello there!

I apologise for the delayed update. Thank you for continuing to share your reports regarding the issues encountered with the Trials of the Morrigan / Trade posts during subsequent playthroughs. The development team have been investigating this issue further, which is why a fix was not included in TU 1.3.0. I apologise for any disappointment that may have been caused by this.

I'm happy to reach out to you all with an update from the investigation! The development team have confirmed that they will be deploying a fix for this issue in a future update! We don't yet have a confirmed ETA for when this update will be released. As soon as we have more information to share, we will let you know within this thread and in the News & Announcements forum via patch notes.

@bielik01 - I apologise for the delayed update. The player support team aims to respond to threads as soon as they are able to, but this can take longer than anticipated when contact volumes are high within the forums. As soon as we know more about the update this fix is to be deployed with, we will let you know within the forums.

Thanks!