Original Post — Direct link

La texturas tardan un monto en cargarme, llegó al asentamiento y tarda por lo menos 2 min de reloj en cargarme las casas, etc... Tengo que ir pasando por al lado para que se me cargué todo bien del todo y eso desde el primer día que salió el juego, los tatuajes igual carga las texturas cuando le da la gana, a lo mejor me tirón una partida de una hora o dos que se ve borroso, me vuelvo a meter al día siguiente y se ve bien, vuelvo al siguiente y ya no se ven bien.
La ropa igual detalles que se ven borroso, lo miro en youtube a ver si el traje se ve asi original y no, es solo a mi. Vamos que creo que tengo la partida medio rota y es por la culpa vuestra ubisof por tanta actualización de mierda, que arregláis una cosa y rompeis otra y después se me sale en medio de la partida por qué resulta que el personaje es invisible o que el peinado no carga bien y se ve un hueco en la cabeza, etc... Haber si me podéis arreglar la partida o ponerme alguna solucion.

over 2 years ago - Ubi-Milky - Direct link

Hello there @davidgarcia03,

At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.

Alternatively, you are welcome to create a support case on our Ubisoft Support website, where you may be able to receive help from another agent, that may speak your preferred language -  https://www.ubisoft.com/help

over 2 years ago - Ubi-Nacho - Direct link

@davidgarcia03 Hi there!

Thank you for providing us with a translation.

Sorry to hear that you're having issues with the textures loading currently. Would you be able to let us know which platform you're experiencing this issue on, so that we can advise accordingly?

about 2 years ago - Ubi-Milky - Direct link

Hello davidgarcia03 thanks for getting back to us. In order for us to review these texture issues for you, we would need to see a comparison video.

Are you able to record a short 1-minute video, showing the textures in the standard game, then, travel to Paris as part of the DLC and show us the textures there too, as a comparison?

There isn't any troubleshooting we can give you on PS4, that would potentially fix this, but we can still report this to our ACV team to make them aware of the difference between the two locations.

Are you able to upload a short 1-minute video clip of this, for us to be able to view also and pass it on to our QA team? PS4 consoles should give you an option to record a clip using the share button on your controller, then your console will ask if you would like to upload this to YouTube or Twitter, where you can then share the URL link with us, for us to be able to view.