Original Post — Direct link

I’ve been experiencing crashing for weeks now. At first it was infrequent, maybe once every 3-4 hours, now it’s every 5-15 minutes. It is happening randomly, I’m currently in Wincestre on the Plucking the Quill quest. I have the most current update.

Any help is appreciated.

over 2 years ago - Ubi-Karl - Direct link

Hey @SIM-ZER, thanks for getting in touch, welcome to forums and sorry to hear about the issue you've been dealing with.

First, may I just double-check if you happen to receive any error message at all?

In the meantime, if you haven't already, give the following steps a go and see if it helps.

Keep us updated!

over 2 years ago - Ubi-Nacho - Direct link

@sim-zer Hello there.

Thanks for reach out here. Sorry that you weren't able to follow the link to our troubleshooting steps. Could you please give this one a try?

This should include some steps for troubleshooting technical issues on PS5, which should help resolve the issue with your ”Something went wrong with this game or app.” message.

Please let us know if you require any further assistance.