Originally Posted by Nadine929Thank you for the help, Nadine929!
You can contact to the Ubisoft store. They will provide best services.
Originally Posted by cap.claThe upgrade system works when you purchase the PS4 version, you are unable to purchase the PS5 version and downgrade at the moment.
I've read all the articles of the support.
I made this discussion because none of them was clear for me.
I don't need that someone sends to me an article.
I need that someone gives me a clear answer.
Originally Posted by TribalMhyneerYou can order it here: ... Read more
Hi. I can see a PS5 version for all editions apart from the Collectors Edition. I want to pre-order that editionfor PS5. Is there going to be a physical PS5 version for the Collectors Edition? I want to get my pre-order sorted but have been waiting for a physical PS5 edition to order. Thanks.
Originally Posted by cap.claNo problem, if you need anything else please get back in touch.
I've already done it when I saw that the possibility to pre order the ps5 and get it for the 19th November was ended.
Anyhow thanks for the advice.
Originally Posted by cap.claAs you pre-ordered the PS5 version it is my understanding that it is not possible to downgrade it to the PS4 version, you can go from PS4 to PS5 so it may be worthwhile contacting Gamestop to see if you can change the... Read more
Thanks for the new answer!
I don't understand if you practally said that also the ps5 will be usable on the 10th November,but anyhow I hope that it will be true.
Anyhow,just to be clear about what I want to tell, in the forum a lot of people says that there aren't problems because of the free upgrade,but in my case there is a problem because I preordered the ps5 version of the game by gamestop.
So I can't use the free upgrade.