Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




06 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@besthacker500 could you please attach your system files to your support case.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@papertoast thanks for the information provided.

As mentioned previously I have created a support case for you. Could you please check your email and follow the instructions as we require your system files to investigate further.

@Sikl0s I can see that you have replied to your support case and attached your ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@choward435 there was a Ubisoft Connect maintenance yesterday which may have affected this. Please check again and if the challenge is still not complete try doing another River Raid today.


05 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @DubStteppeR I'm sorry to hear that the issue persists.

Can you confirm if you receive any Ubisoft Service errors prior to this issue occurring? If so can you confirm what the error code is?

Could you also confirm if the photos are still not loading on the photomode website?

@AlePlay could you also confirm...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @DerellLicht I'm sorry to hear that your game has been crashing after the Ubisoft Connect update earlier today.

I have seen other players have reported issues launching their games since the update and as a workaround they mentioned disabling the Ubisoft Connect overlay. I would suggest trying this if it isn't already disabled.

Could you also take a look at the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @mokox13 I'm sorry to hear that you have experienced an issue purchasing Helix credits for Assassin's Creed Valhalla.

Can you please try again and confirm if the issue persists.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ulky92i I'm sorry to hear that you are experiencing flickering during cutscenes.

Could you take a look at the PC troubleshooting article and run through all ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @leuke_mensen apologies for the late response.

I am also sorry to hear that you are not receiving mastery points.

I understand you are experiencing this issue on two accounts. Could you please provide a video that demonstrates this issue on both accounts.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Please ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ItachisAugen apologies for the late response.

I can confirm that this particular issue where players were unable to interact with the corpse to start the fight with the Daughters of Lerion was resolved with update 1.5.2. If you are experiencing this issue then please ensure you have the latest update installed.

Please note that title update 1.7.0, released on February 21, is the final update to address bug fixe...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @ItachisAugen apologies for the late response.

I am also sorry to hear that you are experiencing an issue with one of the Daughters of Lerion.

After thorough investigation the development team were unable to reproduce this issue. Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla. As a result, any new issues reported will not be addressed by the dev...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @BulletLukey apologies for the late response.

You're welcome 🙂

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @MDap1987 apologies for the late response.

I am also sorry to hear that you are experiencing an issue with the Ubisoft Connect core challenge 'Regium Francium'. I can confirm that there was an issue with this challenge in the past, however the issue was resolved.

Can you please confirm if the challenge is still showing 88/100? If so could you provide a screenshot of your Francia map to show that you have synchronised...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @choward435 apologies for the late response.

Thanks for the update, I'm pleased to hear that the issue is now resolved.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @V1G1LANT3 apologies for the late response.

I am also sorry to hear that you are experiencing an issue with the All-Father's armour perk.

Could you provide a video that demonstrates this issue. In the video can you show that you have all armour pieces equipped and that the perk is not working as intended.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Vieux-Geek apologies for the late response.

Thanks for your post, I'm pleased to hear that you have resolved the issue with the game crashing.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @dubelj01 apologies for the late response.

Thanks for the update, I will lock this thread since your Jomsviking is not missing.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @TheSpartan1988 apologies for the late response.

I am also sorry to hear that your game keeps crashing when you unlock an achievement.

If you haven't already, could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 


04 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @lloydrm I'm sorry to hear that you are experiencing an issue with the quest 'War in the North'.

Please try loading a previous save if possible, before you started the quest then try again. However, if this is not possible or you do not have a previous save that you can load without losing too much progression then can you try verifying your game files to see if that helps.

If the issue persists can you provide a video that demonstrates this issue.

I wo...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @lilith85 apologies for the late response.

I'm afraid that we can only assist you in English on this forum, please repost on our German forum ...

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