Original Post — Direct link

Hello! Hope everyone is staying safe!

I've just loaded up an existing save and remembered that a ship skin has been released for the Ship of the Line. However it isn't available?
I've got the Steam version of Anno 1800, did a file validation, restarted both Steam and Ubisoft Connect launchers and also started a new save file. Still no dice.

Is it possible to get some help with this one? I don't mind waiting (Thank you support team for being super patient xD)

about 3 years ago - Ubi-Mercury - Direct link

Hello @cpt-wenchbane, thanks for reaching out to us!

I'm sorry to hear that you're unable to see the ship skin in-game. Could you please confirm the skin name with me, so that I can investigate this further with you?

about 3 years ago - Ubi-Thrupney - Direct link

Hey everyone, thanks very much for your posts about this. Great to see you're all excited for the various celebration items we've got, but really unfortunate that some of you don't seem to have access to the Ship of the Line skin.

Indeed, our teams have identified an issue where some players are missing the skin, and are currently investigating. My apologies for the inconvenience in the meantime.

Let me know if there's any further thoughts or questions while we look into this.

almost 3 years ago - Ubi-Thorlof - Direct link

The issue should be fixed now, could you try verifying the game files and then checking again?
There should be one for the Ship of the Line and one for the Battle Cruiser.

almost 3 years ago - UbiMint - Direct link

Thanks for the update, @cpt-wenchbane! Feel free to bump this thread again if you see the other skin is still missing. Otherwise, stay safe and happy gaming!

almost 3 years ago - Ubi-Nacho - Direct link

@guma02 Hi there!

Thank you for letting us know this still hasn't fixed the issue for you. Sorry to hear that.

We've passed your report to the team so they can take a closer look. We'll be sure to post more news on this as it becomes available!

almost 3 years ago - Ubi-Nacho - Direct link

@guma02 Hi!

Glad to hear this has been fixed for you now. Please let us know if you have any additional questions.

Enjoy Anno! 🙂