UbiMint

UbiMint



26 Jan

Comment
    UbiMint on Support Forums - Thread - Direct

We'd be glad to check into this, @minimalic. Do you have a clip you could show me by any chance so I can take a look? Please also try verifying your game files and let me know if anything changes.

Comment
    UbiMint on Support Forums - Thread - Direct

Hey there, @simplepedant!

You should be able to click the ship, and then right-click the area you'd like to move the ship to. If you're experiencing issues finding the tutorial, try starting a new game in the campaign mode and it will automatically start. Feel free to let me know if you have further questions!


21 Jan

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    UbiMint on Support Forums - Thread - Direct

Thanks for that extra information, @chrissinator03! We'll make sure to notate this. (✿◠‿◠)

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    UbiMint on Support Forums - Thread - Direct

Hey there, @FNlFF!

Did you ever receive an email confirmation of that order? If not, please do as @BlackHorse31 suggested and contact our support team. Please let me know if you have any questions about this!

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    UbiMint on Support Forums - Thread - Direct

Hi there, @by8sm0!

You should just be able to left-click on to the ship, then right-click on the survivors once you're near them. Let me know if you're unable to do this, and please provide a clip as well so I can take a deeper look!

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    UbiMint on Support Forums - Thread - Direct

No worries, @keinerkeiner494! Glad we were able to help get you to the right place. 🙂

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    UbiMint on Support Forums - Thread - Direct

Hiya, @trebleta!

It sounds like maybe some of your settings may have changed for OneDrive when you updated to Windows 11. I recommend checking out this Windows FAQ on how to choose which folders sync to your OneDrive, and perhaps you can exclude the Anno 1800 saves. If you're still unable to stop your ...

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    UbiMint on Support Forums - Thread - Direct

Gotcha, @jerry_key_smith. Please try verifying your game files, and let me know if the issue persists for you.

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    UbiMint on Support Forums - Thread - Direct

Just to confirm I understand, @aorus2017, are you saying your save game zipped and compressed by itself is 11mb? Or do you have all of your diagnostic files zipped with your save file as well?

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    UbiMint on Support Forums - Thread - Direct

Gotcha, thanks for confirming that, @currlyfriies. I've reported this up for you! I would normally suggest uninstalling and reinstalling the game so you can check which language packs are available to you, but as the game isn't installed locally, I recommend reaching out to GeForce Now's support team. Once more information is received on our end, we'll make sure to update this thread.


20 Jan

Comment
    UbiMint on Forums - Thread - Direct

@llustrious, thank you for the screenshot! And I'm sorry to hear you're experiencing this issue as well, @Adorablood. Please try ...

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    UbiMint on Forums - Thread - Direct

Thanks for the update, @dmcry! If you're able to grab a clip to share here, please feel free to do so and we can add it to our investigation!

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    UbiMint on Forums - Thread - Direct

I'm sorry to hear about this, @UntamedFlame and @obamatronXD! Thanks for reaching out. Do either of you have a clip of this happening? I would be happy to take a look.
...

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    UbiMint on Forums - Thread - Direct

Hey there, @Szakembor!

After making sure your GTX 1060 was set as the dedicated GPU, did you try restarting your PC and then relaunching the game? If not, please give that a try as well as verifying your game files. Please let me know how it goes!

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    UbiMint on Forums - Thread - Direct

Hey there, @KBod8802! Would you mind sharing your PC specs with us? You can do this by opening a case following this link. Also, please try starting your PC from a ...

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    UbiMint on Forums - Thread - Direct

Hi, @Masked-Disciple! Sorry to hear about this, could you please let me know the error code you're receiving when the game crashes? You can take a screenshot and share it here if you'd like. Also please let me know the steps you've tried so far so I know what's already been attempted.

Comment
    UbiMint on Forums - Thread - Direct

Hey there @MisterPhen0m! I'm sorry to hear about this, and I would be glad to take a look into it for you. Could you check to make sure the game is using your dedicated GPU to launch?

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    UbiMint on Forums - Thread - Direct

@LewdGeek Thanks for reaching out about this! Does this issue still occur if you set your open chat button to a different key?

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    UbiMint on Forums - Thread - Direct

Hey there, @LewdGeek, I'd be glad to take a look! Do you have a screenshot showing this by any chance?

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    UbiMint on Forums - Thread - Direct

Thanks for that information, @demonord24332. Please try clean installing your drivers, and let me know if anything changes or if you have any questions!