[2022] Achievement Reward Portrait Still Locked

@neil_gamerx Hey! Thank you for getting in touch about portraits not unlocking. This is a known issue and is currently under investigation by the development team.

I am afraid at this time we do not have further news to share.

Once an update is made available it will be communicated on the forums.

Thank you.

Hey there @xxblood-ravenxx , thanks for reaching out. I'm sorry to hear you've faced this same issue.

As far as we were aware, this had been fixed with the recent Seeds of Change update, so it's very unfortunate to hear that the issue seems to persist. I'd like to investigate further.

Can you be sure to verify your game files, to ensure you have the most recent update? Then, if the portraits are still locked, can you tell me which specific portraits are locked for you, which should be unlocked? I'll be able to reach out to our teams for some further information once I know this

Thanks very much for this report, and welcome to the forum!

Howdy there @xxblood-ravenxx and @Keo1492 - thanks for your posts about this, I really appreciate it! I understand that this issue seems to be persisting with the latest update, and I'm sorry to hear about this. Thanks in particular to @Keo1492 for sending across these screenshots. I've gone ahead and send those across to our teams investigating this internally, so we can take a closer look.

Sincerest apologies for the inconvenience - I'm sure you're keen to make use of these achievement rewards!

@katje-katrien Hey there, sorry to hear you're also experiencing this issue. This has been forwarded to the team for investigation, so please keep an eye out for further updates.

No problem at all @katje-katrien !

No problem at all @xxblood-ravenxx , thanks for this!

This is still being looked into at the moment, but I've passed your report on.

We'll let you know as and when there's more!

Thank you!

Hey @Katje-Katrien, thanks for letting us know and I will make sure to bring this over in our on-going investigation .

In the meantime, whilst it's under review, I'm quite curious to see whether this particular workaround would be helpful to others as well, so if anyone else gives it a go, let us know how it plays out!