Original Post — Direct link

First of all I LOVE that you guys brought back the superharbour construction options from a previous anno (I loved constructing a custom harbour). HOWEVER...none of the modules from the Docklands main wharf count toward the "Shopping Centre" mission in Trelawney; any module like depots, Harbourmaster's Office and piers need to be constructed in the PREVIOUS way via the 3rd population tier. I doubt this was intended as the NEW harbour construction is much better than the old way but building a new one AND an old one side by side simply to accomplish this "main" mission is superfluous if all you do afterwards is tear down the OLD buildings because the new buildings are more efficient AND at a smaller footprint to boot.

So in effect you build these buildings once and immediately upon completion tear them all down again.

about 3 years ago - Ubi-WheelyDuck - Direct link

Hey guys,

Sorry to hear you encounter this.

Would it be at all possible to share with us an image or even better a link to a video so we can see exactly what is happening?

Many thanks,

about 3 years ago - Ubi-Milky - Direct link

No worries asterix201252, thanks for contributing anyway.

We will wait to see if any other players are affected by this and can provide a video clip and their sav file, of how the harbor districts are not functioning for Trewlaney missions, before we can report on this further.

about 3 years ago - Ubi-Viral - Direct link

@asterix201252 Thank you very much for the video and image, these are most useful. Would you also be able to create a support ticket and upload your save files?

You can find the save game locations here.

You can find our contact options here.

Once done please reply back here with your case number.

Thank you.

about 3 years ago - Ubi-Thrupney - Direct link

Thanks for sorting out your save files for us, @asterix201252 🙂 Please put it in a .zip file, and you should be able to upload it to your ticket that way. Here's Microsoft's guide on how to zip files in Windows.

Let me know if you run into problems with that 😎

about 3 years ago - UbiStorm - Direct link

@asterix201252 Are you getting any specific errors when you attempt to upload those files? Or does the entire support site appear to be down?

about 3 years ago - Ubi-Thrupney - Direct link

Thanks for uploading your saves and coming back with the case number, @asterix201252 - I really appreciate all your help. I've sent your full report across to our team now to investigate further internally.

Let me know if you run into any further issues at all 😎