Original Post — Direct link

I built the Iron Tower, now it's like this all the time and I don't know what to do with it...

over 1 year ago - Ubi-TheBerry - Direct link

Hey guys,

Thanks for reaching out and reporting this!

Did this begin after completing construction?

Are the fireworks constantly going off? Or has the animation stalled and is just stuck around the building?

Also, is the game / building functional or does the building become unusable?

Thank you!

over 1 year ago - Ubi-Ciel - Direct link

Hey there @mawa56 and welcome to the Ubisoft Discussions!

I understand you're experiencing the same issue in Anno 1800. So we can have a better understanding of the situation, could you please reply to @Ubi-TheBerry 's questions?

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there everyone. I would like to ask that everyone who is experiencing an issue with the Iron Tower and the associated quest to please open a support ticket with us, and attach a copy of a save file where you are experiencing this issue. For instructions on how to find your save file and get it attached, you can refer to our "How to report a bug in Anno 1800" thread!

Once you have your case opened with an attached save file, please reply to this post to let me know so I can get reports added to our investigation into the issues with the Iron Tower questline.

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @Derascha!

I got your save file added to our investigation of the issue, and I appreciate your cooperation.

over 1 year ago - Ubi-Froggard - Direct link

Hey,

Is this for the quest "A Trifling Matter" ?

over 1 year ago - Ubi-Chiral - Direct link

Hi @krissu1981!

To clarify, did you deliver the conspirators to Archibald but the quest objective did not update? If that's incorrect, please let us know exactly which step you are on in the quest so we can look further into this.

over 1 year ago - Ubi-SleepyGoat - Direct link

Thank you for confirming that @krissu1981!

I'll get this info added to our investigation into the issue. Keep an eye on the News and Announcements section of the forums for any updates!