Original Post — Direct link

I noticed that ever since I got the upgrade for the Plague of Rats ability that my core challenge in on UbiSoft Connect has stopped counting deaths. As of now I'm permanently locked at 44/50 no matter how many guards I kill with the ability.

almost 3 years ago - Ubi-Thrupney - Direct link

Thanks for your post about the Horseman of the Apocalypse challenge, @rcdeschene - sorry to hear the counter has become stuck. Thanks @TheBlueFruit for your insights, too - we are indeed investigating some issues, and hoping to have these resolved as soon as possible.

For this one in particular, though, @RCDeschene - sometimes this can happen if there is something interfering with your connection to the Ubisoft Connect servers, where the challenges are tracked. Please have a look at our PS4 connectivity guide, and in particular reset your network hardware, go wired if possible, and ask your ISP for help in making sure UPnP is active on your router.

If the problem persists, it'd be great if you could provide some screenshots, or ideally a short video, showing the counter, then that you've killed someone with your upgraded Plague of Rats, and then the counter again. I can use these to investigate further. Thanks once more for your help!

almost 3 years ago - Ubi-Thrupney - Direct link

Thanks for your post about the Horseman of the Apocalypse challenge, @rcdeschene - sorry to hear the counter has become stuck. Thanks @TheBlueFruit for your insights, too - we are indeed investigating some issues, and hoping to have these resolved as soon as possible.

For this one in particular, though, @RCDeschene - sometimes this can happen if there is something interfering with your connection to the Ubisoft Connect servers, where the challenges are tracked. Please have a look at our PS4 connectivity guide, and in particular reset your network hardware, go wired if possible, and ask your ISP for help in making sure UPnP is active on your router.

If the problem persists, it'd be great if you could provide some screenshots, or ideally a short video, showing the counter, then that you've killed someone with your upgraded Plague of Rats, and then the counter again. I can use these to investigate further. Thanks once more for your help!

almost 3 years ago - Ubi-Thrupney - Direct link

Thanks for your post about the Horseman of the Apocalypse challenge, @rcdeschene - sorry to hear the counter has become stuck. Thanks @TheBlueFruit for your insights, too - we are indeed investigating some issues, and hoping to have these resolved as soon as possible.

For this one in particular, though, @RCDeschene - sometimes this can happen if there is something interfering with your connection to the Ubisoft Connect servers, where the challenges are tracked. Please have a look at our PS4 connectivity guide, and in particular reset your network hardware, go wired if possible, and ask your ISP for help in making sure UPnP is active on your router.

If the problem persists, it'd be great if you could provide some screenshots, or ideally a short video, showing the counter, then that you've killed someone with your upgraded Plague of Rats, and then the counter again. I can use these to investigate further. Thanks once more for your help!

almost 3 years ago - Ubi-Borealis - Direct link

Thanks for the update, @RCDeschene! I'm glad to hear that the challenge is tracking correctly for you again 😄

If you encounter any further trouble with your core or weekly challenges, please don't hesitate to reach out!