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Hi @fadelynx,
I'm afraid the forum team aren't equipped to offer support for bans but our Terms of Service team can take a look. If you haven't yet done so, please fill out the webform to send in an appeal to that team if you believe the ban was added by mistake.
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds