[2023] Why was my account suspended for 7 days?

Hi @MadMiller21, 

 

I'm sorry, we won't know why you were banned. Our Terms of Service team handles bans and suspensions. They aim to send out an email to the address registered to the EA account when a sanction has been applied. Often, the email can get picked up by email spam filters and routes it through to a spam/junk folder, or if you have a Gmail account, it can sometimes go to the Promotions or Updates folder too. Could you search for an email from the address: [email protected] or [email protected]?

 

Failing that, our Terms of Service team can be reached through the webform. Use the steps shared in this guide to fill it out and send it to them: 

• Get information about your account lock, ban, or suspension

- EA_Lanna

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