devtrackers.gg
over 2 years
ago -
EA_Lanna
-
Direct link
Hi @lukeal12,
Earning a ban doesn't result in your EA account being deleted. You account will remain, it'll just have a ban on it instead.
There's no way around the security check. The support team can't help you make any changes until you pass that stage which means the Xbox gamertag linked up will linked up to that account.
So if the email can't be recovered, or you can't recall the information needed to pass the security check, you're looking at opening up a new gamertag and linking it to a new EA account to play Apex from the Xbox.
- EA_Lanna
____________________________________________________________
Earning a ban doesn't result in your EA account being deleted. You account will remain, it'll just have a ban on it instead.
There's no way around the security check. The support team can't help you make any changes until you pass that stage which means the Xbox gamertag linked up will linked up to that account.
So if the email can't be recovered, or you can't recall the information needed to pass the security check, you're looking at opening up a new gamertag and linking it to a new EA account to play Apex from the Xbox.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds