over 1 year ago - EA_Aljo - Direct link

Hi there, @Mizvchi 

 

If you run a general speed/packet loss test, does it also show the packet loss? Are you playing on a wired or wireless connection? Thanks!

Aljo.png
over 1 year ago - EA_Aljo - Direct link

@Mizvchi 

 

Wireless is probably the issue then. Is the router too far for a wire? If so, as a test, can you try moving your PC close enough to use a wire? That would narrow this down to being on a wireless connection.

 

Also, are you using a 5G connection for your wireless? If you have WiFi 6, that will help. You can also try putting your PC on its own wireless channel, but none of these are going to be better than using a wire.

Aljo.png
over 1 year ago - EA_Aljo - Direct link

@Mizvchi 

 

Even though you normally are fine over wireless, that can change at any time. That's just the nature of wireless as it's very susceptible to interference from other devices, walls, floors, etc. You also may just need to power cycle your equipment. To do that, unplug your modem/router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again.

 

It would be good to check your router for a firmware update as well.

Aljo.png
over 1 year ago - EA_Aljo - Direct link

@Mizvchi 

 

Great! Hopefully, you're good for now. If you don't power cycle very often, it would be good to do to that more frequently. Especially if you start seeing changes in your connection in general. Slowness, lag, disconnects, etc. Let me know how it goes. Thanks!

Aljo.png
over 1 year ago - EA_Aljo - Direct link

Hello, @Zton3yy 

 

Are you also on PC? Do you use a wired or wireless connection? Thank you.

Aljo.png





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