Hi there, @adknappus
Do you have anything plugged in to the USB ports? Maybe a racing wheel, keyboard, mouse or a dongle for another controller? If so, unplug it and try again. Let me know what happens. Thanks!
I'm glad that helped! Is it the dongle for your headset that's plugged in? I have a headset with a dongle for my Series X as well and haven't had any issues. Is the firmware for your headset up to date?
I was talking about your headset. Not the USB transmitter for it. Turtle Beach headsets normally have firmware that needs to be updated now and then. Can you try looking up the model of your headset to see if one is available? When I was using Turtle Beach headsets, I had to do this occasionally. You had to plug your headset into a PC and update it through their app.
Try that out and let me know what happens. I'm not sure if there's anything else we can do, but it would be good to know if that works or not. Thanks!
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