Call of Duty: Black Ops Cold War

Call of Duty: Black Ops Cold War Dev Tracker




17 Nov

Comment

Originally posted by 09gutek

Thank you!!! Thank you thank you for finally replying in some more detail, I did see you reply to one other thread where you just said to contact on Twitter, which I did and haven't heard since. I didn't mean to be obnoxious, just persistent to hear back and now we finally have!! Thanks you again. And for some reason I couldn't find your DM button like I can with other users :P Once again sorry for coming off obnoxious and thanks for the information.

Thank you!!! Thank you thank you for finally replying in some more detail, I did see you reply to one other thread where you just said to contact on Twitter, which I did and haven't heard since. I didn't mean to be obnoxious, just persistent to hear back and now we finally have!! Thanks you again. And for some reason I couldn't find your DM button like I can with other users :P Once again sorry for coming off obnoxious and thanks for the information.

It's all good. No harm, no foul as I understand you just want to be able to play the game. My inbox is just very active with tags and DMs. Got a bit hard process them. Makes me wish that I could separate the inbox better.

You might need to check in "more options" to DM someone on Reddit.

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Comment

Originally posted by Skarpantre

Wow thanks for the reply! Activision Support did reach out to me on the weekend and I sent them my dxdiag/crash report, the only thing I missed out is that I could play the game perfectly without an issue on High settings in the Beta, but since launch I have this issue with crashes, and that I can also play MW(since launch) and also Warzone without an issue on High/ultra but I've seen some people say they had the exact same issue during the Beta and with MW and with Warzone in their first few months

Thanks for taking the time to supply them with that information. That new .exe is pretty sweet, eh? I was excited when they outlined we would have it moving forward.

FWIW, I'm a PC enthusiast/main myself and can assure you that our teams at Beenox are too. They're excellent partners and they take this seriously. We want people to play our games. :)

Comment

Originally posted by Skarpantre

I just checked Foxhound's comments and he did comment it to someone in the past hour that they have been looking into it and we should reach out to /u/ATVIAssist (They did reach out to me and I sent in my dxdiag/crash report as they asked) to give more data about it, that's amazing to hear finally, I personally don't have anything against the game, I'm just a little upset because I'd love to play it and I've been almost only trying to fix it since launch and could barely play sometime on the lowest possible settings while the game looks amazing and I could run it on high in the Beta without an issue, and yeah we're mostly missing out on the double xp :(

I just checked foxhound's comments and he did comment it to someone in the past hour that they are looking into it and we should reach out to /u/ATVIAssist about it, that's amazing to hear finally, I personally don't have anything against the game, I'm just a little upset because I'd love to play it and I've been almost only trying to fix it since launch and could barely play sometime, and yeah we're mostly missing out on the double xp :(

Thanks for taking a look. The person who you are interacting with engaged in ways that were detracting from my ability to process threads and feedback. Without looking at my comment history or direct messaging me, my DMs have always been open (!), they continued to detract and spam so I had to mute them temporarily.

Our Player Support...

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Comment

Originally posted by SpicoliWanKenobi

u/FoxhoundFPS is there a fix for this error

This seems like an Xbox Store issue. I recommend that you hit up their support if this hasn’t resolved.

Comment

Originally posted by Thedemonspawn56

While I agree with you that this is kind of a crap situation, I don't agree with your hostility. The man is just trying to do his job. Afaik he's just the community manager, the messenger of sorts, so as the old saying goes, don't shoot the messenger. Sure it's annoying that we can't play, and Uber annoying that we missing out on 2x xp, but one man can only do so much ;-;

While I agree with you that this is kind of a crap situation, I don't agree with your hostility. The man is just trying to do his job. Afaik he's just the community manager, the messenger of sorts, so as the old saying goes, don't shoot the messenger. Sure it's annoying that we can't play, and Uber annoying that we missing out on 2x xp, but one man can only do so much ;-;

I appreciate your being cool about this. It means a lot when Reddit decides to turn up in interesting ways. I can assure you that our teams are reviewing crash information and threads like this are quite useful. If you haven't already, be sure to reach out to our Player Support teams also. They're also collating details to our team.

Thank you again.


16 Nov

Comment

Originally posted by GloriousStingray

I'm on PC. Party voice chat is fine, the rest sounds like I'm eating crackers underwater and it's super annoying

Hello! Are you still encountering this issue? If so, can you capture a video of your experiences? The below questions would also be great to have answered.

  • What headset or headphones are you using?
  • Do you use any additional hardware sound profiles while playing?
  • Have you enabled any other software sound profiles or enhancements on your system?
  • How do you output your audio? Do you use Stereo, 3D, Atmos, or Windows Sonic?

Thanks!

Comment

Originally posted by ecpryze

If anyone knows a fix to this please share it, I’m having these same issues too.

Hello! Are you still encountering this issue also? Video capture of this occurring would be great too.

It would also be great to know what headphones you're using and how you output your sound (Stereo, 3D, Atmos, or Windows Sonic, etc).

Comment

Originally posted by Demented-Turtle

Xbox. Audio settings are high boost because everything is muffled and nothings wrong with my headphones. Just probably gonna have to wait for a patch

Hello! Are you still encountering this issue? If so, can you capture a video of this occurring?

It would also be great to know what headphones you're using and how you output your sound (Stereo, 3D, Atmos, or Windows Sonic, etc).


15 Nov

Comment

Originally posted by Aldosarii

No he is busy telling people to use the in game useless report system for cheaters lol.

No he is busy telling people to use the in game useless report system for cheaters lol.

That is the proper course of action, however. I understand the community feedback about cheating in general, but this is the only answer I have for players right now. Report in-game and our teams will look at it.

Comment

Originally posted by Pespective6

u/FoxhoundFPS

Can you please give us some insight if the team is working on fixing this issue? If you scroll through this sub or even this thread you will see that many people are experiencing this issue with no solid workaround or solution.

u/FoxhoundFPS

Can you please give us some insight if the team is working on fixing this issue? If you scroll through this sub or even this thread you will see that many people are experiencing this issue with no solid workaround or solution.

Sharing a reply from earlier today.

Our teams are always investigating crashes across our titles. I highly encourage everyone to contact our Player Support to begin a dialogue with them. They will be able to gather...

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Comment

Originally posted by Pespective6

u/FoxhoundFPS

Can you please give us some insight if the team is working on fixing this issue? If you scroll through this sub or even this thread you will see that many people are experiencing this issue with no solid workaround or solution.

Our teams are always investigating crashes across our titles. I highly encourage everyone to contact our Player Support to begin a dialogue with them. They will be able to gather your information and deliver it to the proper teams. Players can also fill out our bug report form.

Comment

Originally posted by muffmin

  • glorious model O

  • not that I know of

Thank you for replying. (Also: Glorious Model O is so 😩. I've wanted another for a bit.)

We're investigating this issue. Thanks for following up.