Call of Duty Mobile

Call of Duty Mobile Dev Tracker




05 Dec

Originally posted by michaelis999

and latest version of course

Oh, we meant Garena, Global, Korea, or Vietnam, but we checked your UID and saw that you were on the Global version so no worries there. Thanks though!

Originally posted by michaelis999

Thank you for answering. 6743865861507448833

Thanks, sent it over to the team to check it out. Hang tight!


04 Dec

Originally posted by gamercods

u/COD_Mobile_Official u need to help him

Gladly! Hey u/michaelis999, sorry to see that happened. That all sounds pretty clear based on your caption. Could you please share your UID so we can have the team check into it? Also, which version of the game are you on?

Originally posted by KaltovenCoDM

I play on the Garena version.

Thanks for the quick quick response. We'll send that over to them now and hopefully they'll have no issues verifying that issue and replacing your missing CP.

Originally posted by DavidXzX

Well firstly i highly appreciate your recognition and yea you can absolutely highlight them, it'll be an honor haha. Thanks again :)

Appreciate the kind response and of course we'd love to highlight them. Looks like our community update will actually be landing early next week (weird timing compared to usual), but we'll send you a PM with a link and all of that as soon as it is up.

Originally posted by SavagePotato-

6746007954736021505

Playing on Garena version. Thanks for looking into this.

Thanks for pointing that out in advance (about being on the Garena version). We can't check that ourselves since we are part of the ATVI team, which is Global only. However, we'll forward your information and the report over to the Garena team as soon as we hear back from Kaltoven since it seems like they may be on that version of the game too.

Originally posted by KaltovenCoDM

6775104514333605889

thanks for reaching out to us. And yes, i bought the battlepass after reaching tier 84 of the free one.

Thanks for the response and for confirming just so we don't misunderstand any of that! Quick check, but are you on Garena version as well, like SavagePotato- or the global?

We ask because your UID isn't generated a response and our team only works on the global version. However, we may be able to forward your information over to the Garena team.

Originally posted by Mastroid

Thank you for the reply, I sent you a message with the simple information needed. By the way I accidentally sent the message with the twitter account @owasispw when I meant to send the real twitter account which is named @owasis

All good! It looks fine. We'll have a reply for you shortly.


02 Dec

Originally posted by SavagePotato-

I experienced this too , i didnt get my cp back. I thought it was me, accidentally spending on sm shit. Thing is i never spend the cp i get back from the bp. I thought it was only me.

Heya, sorry to see you both ran into that and we are afraid this is a brand-new that we've never seen this officially reported on our player support channels. Just to be clear KaltovenCODm, but it looks like you were you at tier 84 through the free tier and then you purchased the premium BP afterwards to upgrade?

Also, both you and u/SavagePotato- could you please share your UID so we can check into this a bit further? We'll send it over to our team to investigate deeper.

This is an amazing and ridiculous bug and it looks like this is on the Garena version? Also, have you seen this issue pop up repeatedly when spectating people or just a one-time freak occurrence?

Originally posted by Mastroid

Hello u/COD_Mobile_Official sorry about me bringing this back up but I missed your comment on further questioning of the problem I’m facing. Here’s a detailed explanation of what happened, I joined the “Summer Watch” giveaway and followed all instructions to win, but I didn’t really expect to win so I bought the entire color spectrum draw redux, and then I was announced as one of the winners under the twitter account of @BetaCODMobile (my twitter username that won was @owasis_) and I asked for option 2 (which was manta ray) cause I already owned all option 1 items except for the emote, but I still received option 1 items as duplicates even though I asked for option 2, as shown in the image above. Is there still a chance of me receiving manta ray? My UID is 6839431021310967809 and my username is Mastroid.

Hey Mastroid, sorry to hear that all happened. It is unlikely, but surely possible since we are all just human. Anyways, could you please send a PM with that same basic information about your UID and your Twitter username? We'll check with the rest of our team and see what we can find in relation to that. We should be able to find your original request and information from back when the giveaway ended.

Originally posted by TWlGG

They do giveaways on the official codm discord server

Just a quick correction to this, but there is no "official" CODM Discord. They are all community run, but we do participate in a few of them. Even this Reddit community is entirely community run and the mods/admins here are kind of enough to just support our interactions and posts.

Originally posted by iamblue07

Also, the Bronze Arrow skin for the M16 and FHJ from the new seasonal challenges are suffering from a visual bug.

Hey, thanks for reporting that but could you share some specifics or direct us to any threads that you've seen showing that or sharing more info about it?

Originally posted by IG_ROOKIE

Hey dev, seems like some players received wrong reward perk due to this bug, will you send the right one to them?

Hey, yeah that's a good call-out and we'll have do our usual process for that. First we'll check to see how many people received the wrong perk and then we'll likely send out a replacement, with the correct perk, via the in-game mailbox.

Heya u/DavidXzX! We saw some other of your posts and ended up looking through a wide swath of your creations, memes, and various other interactions here. Love it all, especially your commitment to puns below and your commitment to Spectre haha. We'd love to highlight this post this week and your Winter/Christmas ruin in the community update.

Normally we'd ask to see if there are any other accounts you post your artwork/designs on, like IG, Twitter, or any social channels. Anyways, let us know and feel free to send a PM with any follow-up questions. Thanks and well done!

We see you and we are on it! Thanks for this report. It is always great and appreciate to see a bug report immediately after something launches and with such clear information. Hang tight!

Update 12/2 - This should be fixed now! Please reach out if you see any other issues.


01 Dec


30 Nov