Conan Exiles

Conan Exiles Dev Tracker




27 Mar

Comment
    Ignasis on Forums - Thread - Direct

Hey @Hodeiron

Welcome to our community.
Server 1997 is up and has been running normally during the last 24h. Are you still experiencing issues accessing the server?

Comment
    Ignasis on Forums - Thread - Direct

Hey @Kaffeekuh

Welcome to our community.
We’re aware of this issue and it’s in our team’s to-do list.
Thanks for the feedback and apologies for the frustration.


26 Mar

Comment
    Hugo on Forums - Thread - Direct

Hi @Claude_Speed, welcome to the forums!

Could you please let us know if you’re still experiencing issues with that particular server?

Comment
    Hugo on Forums - Thread - Direct

The server should have been restored to normal activity, please let us know if any issues persist.

Comment
    AndyB on Forums - Thread - Direct

Can’t help with account recovery requests through here, sorry. You’ll need to submit a ticket if you haven’t already and wait for a reply from customer support.

Comment
    Hugo on Forums - Thread - Direct

Hello @Aurturious, welcome to the community!

There was a server side issue which affected several servers and has recently been addressed, so they should all have been restored to a normal state by now.

Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers, apologies for the situation.

Comment
    Hugo on Forums - Thread - Direct

Hi @FATALxMUYA, welcome to the forums!

Are you still having issues with the 2500 range of servers?

Could you also check any of the servers within the 2600, as they are within the same network?

Additionally, were you able to play on those servers without issue before, and do you have your console on a wired connection?

Comment
    Hugo on Forums - Thread - Direct

Thank you for clarifying, we’ll forward these details to our team.

Comment
    Hugo on Forums - Thread - Direct

Hi @luizfuchs, welcome to the forums and thank you for reaching out, we’ll be sure to look into this situation together with G-Portal.

Comment
    Hugo on Forums - Thread - Direct

Hello @3DG3, welcome to the community!

Would you be able to share some screenshots of your base and an estimate on the amount of building pieces, decorative placeables and light sources, so we have a feeling for its scope?

Additionally, could you try to perform a clean reinstall of the game and to rebuild the PS4 database, to ensure that the issue is not related to the current installation?

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Comment
    Ignasis on Forums - Thread - Direct

Please be aware of the current global circumstances that are putting a strain on general internet performance, our servers included.
Apologies for the frustration.

Comment
    Hugo on Forums - Thread - Direct

Thank you for taking the time to provide additional details, we’ll forward these to our team.

Could you also provide an estimate of the amount of light sources and decorative placeables?

Comment
    Hugo on Forums - Thread - Direct

Hello @Bluefire6171, welcome to the forums!

Do you have any relevant messages in your Event Log?

What type of server are you playing on?

It’s possible that the building pieces are being damaged by either NPCs or players, the sandstorms should do no damage to your buildings, however.

Comment
    Ignasis on Forums - Thread - Direct

To report players, clans or exploits please send a DM to either me or @Hugo with enough evidence so it can be relayed to our team.
Doing so publicly in the forums goes against our community guidelines.

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Comment
    Ignasis on Forums - Thread - Direct

Hey @Bilbo69

We’re aware of the first issue and it’s being looked into. We’ve informed our team about the second issue.
Please remember to follow this set of instructions in future reports to help us relay information to our team more efficiently:

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Comment
    Ignasis on Forums - Thread - Direct

Hey @fernandesops

Welcome to our community.
When connecting to a coop game please make sure that all ports are forwarded correctly and there’s no firewall interference, both on the host’s side and the clients’ side to avoid possible issues.


25 Mar

Comment
    Hugo on Forums - Thread - Direct

Hello @zakijah, it’s possible for meteors to take several explosives to crack open, as Dzonatas suggested using a grease orb or even an oil arrow usually helps.

In any case, we’ll be sure to register your feedback.