Hey @Daedalon

Thanks for the heads-up, we’ll send note to our team.

Hello @ALGERIEN63, you’ve reached out to us outside of office hours, please avoid spamming as it won’t have us respond any faster.

To report an issue please follow our guidelines below, making sure to keep it at one issue per post so that we can better assist you:

Hey @Barnes

Thanks for the feedback. We’ve sent it to our team so they can look into it

Hey y’all,

We hope to have it resolved within the next few hours. Our team is still running some tests so you might see the server come online a few times. Until we update this thread to announce maintenance is complete we’d recommend not jumping in as there will probably be loss of progress.
Apologies again for the frustration and thanks for your patience.

Hey @StygianWolf

Thanks for the heads-up, we’ve sent note to our team so it can be looked into.

Servers are back online.

February 13, 2020

NEW

Improved Reporting
In-game reporting has been improved and now temporarily mutes users who receive multiple unique reports over a short period of time. In order to report a user, right-click on their name in chat to bring up a drop-down menu and then select “Report”. Reporting a user sends a notice to customer service and also adds that user to your Ignore list.

COMBAT

• Passively summoned entities (such as the Custodian from Anima-Infused Keepsake) will no longer be created in the Rosenbrawl.

MISSIONS

• A New Contender - This mission is temporarily disabled while the Rosenbrawl Open Week is active, as it cannot be completed during the open week.

• A Match Made in Rosenbrawl

  • The Masked Woman’s Fire Manifestations now properly counter Freezing (Elite 4+).

  • It is no longer possibl...

The servers will come down for a Hotfix on February 13, at 19:00 GMT/ 14:00 PM EST/ 11:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

Hey @WhatMightHaveBeen, although this is a known issue we’ll be sure to poke the developers in its regard.

Hi @tobbiusness, does this behavior apply to any shield type or to a specific one?

Which shields were they using?

Hi @Manty64, to add to the above, could you please check out what is your current NAT type, and also run a ...

Hey @Indigo-Girl

Server might experience some up and downtime at the moment as we’re still conducting operations in it to ensure stability. Maintenance is still happening at the moment.

Hey Doug,

Unfortunately, I’m not aware of a workaround for this particular bug. Development on the game has ended and the dev team has moved on to a different project, so I’m sad to say that this won’t be patched.

Hello @Wolfmann, please refrain from spamming your own post as it won’t get us to answer it any faster, as we don’t monitor the forums outside of office hours.

Is your console connected through cable?

Were you able to play the game without issues before?
Does it happen in any server?

Can you try powering off and disconnecting any other devices that make use of the router, both wired and wireless, so that only the console is connected to it through cable?

Does the Router provides logs to give further insight on the crash / error?

Can you also check if it’s possible to limit the bandwidth for the XBOX through the router settings?

Hi @tobbiusness, we’ve registered these issues for the team to look into, thank you for taking the time to report them!

Thanks for the confirmation. We’ll poke our team to see if they can see any reason on their end.

Hey @Davies677, thank you for reaching out!

By other servers, do you mean in a different platform?