The Elder Scrolls Online

The Elder Scrolls Online Dev Tracker




03 Sep

Comment
Toanis;c-6936642

sirmaxelotb16_ESO;c-6935897

I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

So I think the crates have been delivered twice.

I play on PC-EU



Same here, got 3 extra crates today (PC-EU).

Okay to open them?



Could you and @sirmaxelotb16_ESO send me your UserID please so we can take a look?
Comment
Thanks for the additional information, everyone. Just confirming we are still investigating this to try and determine the root cause. We'll let you know when we have an update.

02 Sep

Comment
We just finished sending out the missing crates from anyone who previously received an email. Could you let us know if you received them? Thanks!
Comment
Hey all, we're currently working on a fix for this but you should still be able to travel to it from your collections menu or by walking in the front door.

If for some reason neither of these options allow you to access the house please let us know. If it gives you an error message or if you can provide video of it happening please send that along too so we can troubleshoot further.

Thank you for your patience here.
Comment


This is the official discussion thread for the blog article "Community Guides—Stonethorn Special"

Check out these community-made guides for players new and old, including a selection focusing on the new Stonethorn DLC!

01 Sep

Comment
Thanks everyone, and apologies for the delay. We'll work on getting this fixed.
Comment
Thanks for the reports, everyone. We're working on getting this fixed for a future patch!
Comment
Thanks again for your patience, everyone. We just fixed this issue so you should now receive the Ouroboros Crate in-game when you receive a notification email about earning a Twitch Drop. For anyone that did not get crates from the past week but did receive the email, we'll be sending these out starting tomorrow.
Comment

Welcome to The Elder Scrolls Online v2.07, introducing the Stonethorn DLC Game Pack and Update 27! This latest DLC features two new 4-player dungeons – one of which includes a Hard Mode for each boss – and is accompanied by several new item sets, collectibles, achievements, and titles.

In the base game, we’ve added character pathing to the Housing system, which allows you to create custom paths for pets, mounts, and assistants. This update also includes several performance improvements, optimizations, and stability enhancements, in addition to a large audit for all item sets to reduce their implications on performance.

We hope you enjoy our latest update, which is approximately 35.4GB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] ... Read more
Comment

Welcome to The Elder Scrolls Online v1.21.0.0, introducing the Stonethorn DLC Game Pack and Update 27! This latest DLC features two new 4-player dungeons – one of which includes a Hard Mode for each boss – and is accompanied by several new item sets, collectibles, achievements, and titles.

In the base game, we’ve added character pathing to the Housing system, which allows you to create custom paths for pets, mounts, and assistants. This update also includes several performance improvements, optimizations, and stability enhancements, in addition to a large audit for all item sets to reduce their implications on performance.

We hope you enjoy our latest update, which is approximately 36.4GB in size.



[list]
[*] New Features / Updates / Big Changes[list]
[*] ... Read more

31 Aug

Comment
    ZOS_Finn on Forums - Thread - Direct
Update: We have made some adjustments on the back end which have so far shown some improvements (looking at PC EU prime time feedback). Please feel free to continue to provide feedback regarding your experiences in Dungeons and Trials. Also note, these adjustments are not exhaustive as we have more potential fixes in testing as well.

Thanks as always for your patience :)
Comment
Just to update, we're currently testing a fix for this issue. Unfortunately it won't be included in our next incremental scheduled for September 8 as that's already locked and in certification, but we'd like to get it into the following patch if we're able.
Comment

Dies ist die offizielle Diskussion zum Webseiten-Artikel „Im Schaukasten des Kronen-Shops – September 2020“.

Werdet mit einer großartigen Auswahl an neuen und zurückkehrenden Waffen- und Rüstungsstilen (und vielem mehr) im Kronen-Shop des Septembers zu einem Krieger Kynes!

Comment
GenjiraX;c-6932988

ZOS_SarahHecker;c-6932980

Hey all, if you are able to can you follow the instructions in this article and post the results? https://help.elderscrollsonline.com/app/answers/detail/a_id/30903/

It can help us look for similarities between users since this is happening on multiple platforms.



How does that apply to Xbox?



If you have a PC you can use that is connected to the same internet the results would still be helpful for us.
Comment
Hey all, if you are able to can you follow the instructions in this article and post the results? https://help.elderscrollsonline.com/app/answers/detail/a_id/30903/

It can help us look for similarities between users since this is happening on multiple platforms.
Comment


This is the official discussion thread for the blog article "Crown Store Showcase—September 2020"

Become a warrior of Kyne with a great selection of new and returning weapon and armor styles (and more) all coming to the Crown Store in September!
Comment
Thanks everyone! We'll be investigating and let you know if we need any additional info from any of you.
Comment
If you’re receiving a Drop email but not actually getting the crate in-game, could you please pass along your Gamertag/PSN ID, and your platform? Thank you!
Comment
We’ve been looking into this issue, which wasn’t a deliberate change, but as some of you have noted it’s been difficult to pinpoint what’s causing it. We’re continuing to investigate though, and will let you know if we need any additional info.

30 Aug

Comment
Hi everyone, it appears CenturyLink is experiencing an outage that is likely affecting connectivity. You can keep an eye on the status page here: https://status.ctl.io/