Elite: Dangerous

Elite: Dangerous Dev Tracker




21 Mar

Comment

Hey CMDR,

To access the game through Steam, you will need to link your Steam account to your Frontier account following the steps here. Once linked, you should be logged in automatically.

If you require further assistance, please feel free to send in support ticket via: ...

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Comment

Hey CMDR,

Sorry to hear about the disconnect.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look at your logs to see if there's anything that can be done to help.

- Ikaros


20 Mar

Comment

Greetings Commander!

I'm sorry to hear you're having trouble with the game. Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking

Comment

Greetings Commander,

Please get in touch with the team here https://customersupport.frontier.co.uk/hc/en-us and we can assist directly.

~ Viking


19 Mar

Comment

Hey CMDR,

Our QA team is currently investigating this as we've received a few reports of similar issues for different engineers.

In the meantime, please get back to us with the ticket and we will assist further.

- Ikaros

Comment

Hey CMDR,

Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros


18 Mar

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You said you've done this already, but to reiterate for all those having a peek in this post, please report players you suspect of hacking! Use the in-game tool, and if you have a bunch of evidence to add, do so in a ticket, here:

https://customersupport.frontier.co.uk/hc/en-us/articles/4404172344978-How-do-I-block-or-report-another-player-

Thank you for your help!

- CMDR Zenit


17 Mar

Comment

Hi there,

If you're still having issues, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help from there!

- CMDR Zenit

Comment

Hey there,

You should be able to play on Base Elite, and on Horizons if you like! Update/Upgrade should simply update the game to the latest version.

If you're still having issues, send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help. :)

- CMDR Zenit


16 Mar

Comment

Greetings Commander!

I'm sorry to hear you ran into an issue here - the team can review and assist in some cases so please do feel free to get in touch https://customersupport.frontier.co.uk/hc/en-us !

~ Viking

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file so that our team can take a look.

The steps to obtain the dxdiag can be found ...

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Comment

Hey CMDR,

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a Dxdiag of your system so that the team can take a look.

Steps to obtain the DxDiag can be found ...

Read more
Comment

Hey CMDR,

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a dxdiag file of your system so that our team can take a look.

Steps to obtain the dxdiag file can be found ...

Read more