Elite: Dangerous

Elite: Dangerous Dev Tracker




12 Aug


11 Aug

Comment

Hello CMDR, if you're still having trouble with this please be in touch via https://customersupport.frontier.co.uk/hc/en-us

Please send us a Dc Diag with your ticket to help investigate for you.

- Vostok


10 Aug

Comment

Hello CMDR, if you get in touch with us through

https://customersupport.frontier.co.uk/hc/en-us

with some more details of your problem and send us your Dx Diag with it we can help investigate for you.

- Vostok


09 Aug

Comment

Hey CMDR,

Sorry to hear about the performance issue.

There was no game update today but please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look.

- Ikaros


08 Aug

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Greetings Commander!

I'm sorry to hear you're having trouble in game. If you haven't already please contribute your experience to our Issue Tracker here: https://issues.frontierstore.net/ and the QA team can review for any potential bugs.

~ Viking

Comment

Originally posted by R34N1M47OR

Thank you but it's fine and it's definitely been said before... probably.

I just wanted to know if the mission is still broken and I can be pretty sure that it is.

In any case all tickets I've submitted before ended up stuck the same way "confirming..." and nothing changed or nobody said anything hinting something was even read. I don't mind, this game is awesome and huge and it can have a lot of problems but as I said, I was curious in case I was missing something... and I can tell I wasn't.

Anything that didn't work correctly so far amounted just to some mild annoyances and I can live with that. If anything I hate that my white pharaoh skin is now brown for some reason but again... I can live with that.

Hi there CMDR,

What you're talking about is a report on the Issue tracker. The Issue tracker is for reporting bugs, what we want you to do is to create a Support ticket with us in Support. The two things are very different! WE may be able to help sort this out. :)

- CMDR Zenit


07 Aug

Comment

Hi there!

Sorry to hear you're having trouble in-game!

If you could submit a ticket via https://customersupport.frontier.co.uk/hc/en-us our team can review your account and assist! :)

~ Viking

Comment

Hey CMDR,

Sorry to hear that Hero Ferrari isn't unlocking for you.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will assist further.

- Ikaros


06 Aug

Comment

Hey There CMDR,

Sorry to hear about these issues, if this is still occurring please do open a ticket and our team will look into this for you. https://customersupport.frontier.co.uk/hc/en-us/requests/new

-Ace


05 Aug