Elite: Dangerous

Elite: Dangerous Dev Tracker




12 Sep

Comment

Greetings Commander,

I'm sorry to hear you're having trouble with the game! Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking

Comment

Greetings Commander!

We should be able to assist with your account set up directly - please get in touch via ticket submission through https://customersupport.frontier.co.uk/hc/en-us and the team can help!

~ Viking


11 Sep

Comment

Greetings Commander!

Sorry to hear you're having trouble! Please submit a ticket via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!

~ Viking


10 Sep


09 Sep

Comment

Hey CMDR,

Sorry to hear this. Please do send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000808700 and we can take a look into this for you.

-Rosetta

Comment

Hey CMDR,

Sorry to hear this. Please send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000808700 and we can take a look at this for you.

-Rosetta


08 Sep

Comment

Hello CMDR, Please send us a ticket at https://customersupport.frontier.co.uk/hc/en-us with as many details and pictures of this as you can and we will investigate for you.

- Vostok

Comment

Hello CMDR, There are some out there who like the beat up look their ship can get to show they've survived some heavy combat encounters. Another example is that Explorers tend to wear the scuffed paintwork as a badge of honour for completing long reaching expeditions.

- Vostok

Comment

Hello CMDR, with the equipping of modules they take up certain slots based on their size/rating. For instance on a hauler you have 3 size 2 module slots. This will often come with modules in them as default for that ship, but can be swapped out for others. When buying modules make sure to note the size of your module slots and the module you're trying to equip there.

- Vostok

Comment

Hi CMDR,

Sorry to hear you have been experiencing these issues on Playstation. If this is still occurring, please do open a ticket via https://customersupport.frontier.co.uk/hc/en-us/requets/new

Our team can then look into this further for you. :)

-Ace


07 Sep

Comment

Hey CMDR, if you're still encountering crashes, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to investigate!

- Apollo

Comment

Hey CMDR,

Sorry to hear you have had these issues! If this is still occurring and you need further support please do open a ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new

Also if you believe you have encountered a game bug please do report this on the issue tracker ...

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06 Sep

Comment

Hey CMDR,

Try validating the game files from the game launcher. You can do this by clicking on Options > Validate Game files on the elite game launcher.

If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.

- Ikaro...

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Comment

Hey CMDR,

If you are seeing "Update Required" message, this means that your game accessing isn't being detected correctly and that your game key was likely redeemed on a different Frontier account.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and provide us with the Steam...

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