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Elite: Dangerous

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04 Oct

Login Failure

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Hi there!

I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

Thank you :-)

~Nebula

suddenly 100% GPU workload in Wichspace and loading screen for no reason

Comment

Originally posted by Astro74205

Was there ever a fix for this?

It's 2023, and I have a top of the line RX 7900, which has GPU spikes when jumping systems.

During supercruise, GPU is around 60%, when jumping, spikes to 80-90%.

Resolution is 3840 x 2160, Ultra. frame limit set to 144hz.

I'm happy to send a ticket if needed, however I wanted to do a web search on the issue first, which let me to this post.

Hi there CMDR,

Unfortunately there can be a number of causes for this - I do apologise. I've seen that we've received a ticket from you, so we'll be in touch shortly via email with some further steps :-)

~Nebula

Stellar Screenshots

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    on News - Thread - Direct
Hey all. Reminder that October sees the return of the hauntingly fiendish Stellar SCREAMshots competition, where the usual tranquil screenshots are replaced by the kind of nightmares and horrors that only the inside of my fridge can replicate. Be sure to share your spookiest screen captures in order to potentially win a Malevolent Ghast paint job for the Asp Explorer!

02 Oct

Console to PC Port?

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Originally posted by DaCabbageMan

You might have to wait a while, I did mine a month ago and I'm still waiting for it to be transferred

Hey CMDR,

We can certainly take a look to see what the issue is.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Console to PC Port?

Comment

Hey CMDR,

Console transfer is currently live, please visit https://user.frontierstore.net/user/transfer/login-origin

- Ikaros

stuck at the "logging in" screen. I've tried changing modem, changing network but nothing changed. Im trying to log in through Epic.

Comment

Hi there.

If you raise a support request with us, we'll be happy to troubleshoot this with you:
https://customersupport.frontier.co.uk/hc/en-us

-Luna

I've posted 51 bugs to Frontier's ED Issue Tracker. 1 out of 51 ain't bad, is it

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    on News - Thread - Direct
"Happy Daze, post: 10231951, member: 181856"


(not showing all 51 bugs reported...) Expired tells me they just didn't get to it to give it a Severity / Priority...

[ATTACH type="full" alt="OneOutOf.png"]368927[/ATTACH]


Hey CMDR,
At a quick glance, some of the issues reported don't really belong to the issue tracker. They are more suited as a support ticket to the customer support team.
If you need any help, please reach us via ... Read more

29 Sep

GalNet Round Up - 29 September 3309

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    on News - Thread - Direct
Well hello fellow corporeal beings, who aren't at all cosmic nightmares outside human comprehension trying to pass themselves off as normal people. It's been a few weeks but we're back with more existential dread to stuff your face holes with!

[ATTACH type="full" alt="GNRU29092023.png"]368707[/ATTACH]

WALLGLASS LINKS RACKHAM TO ‘CALICO ZACK’ - 18 September 3309
Shock! Gasp! Surprise! Evidence has come to light that Zachary 'Look at me I am clearly corrupt' Rackham was in fact the dread pirate with the terrible name 'Calico Zack'! This... Read more

Update to this week's Community Goal trade materials | September 29th

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    on News - Thread - Direct
Greetings Commanders.

This week's Community Goal, "SUPPLY RESOURCES TO RESCUE THARGOID ABDUCTEES", has been updated to include Copper and Insulating Membrane commodities as part of the requested trade materials.

o7 and have a wonderful weekend ahead.

27 Sep

Frameshift Live 2023 Schedule!

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    on News - Thread - Direct
Hello!

Due to the reschedule of FSL #33, that naturally had a knock on to the cadence of our next livestream.
I've updated the schedule now with the expected date of FSL 34. Thanks!

October 19th | 16:00 BST / 15:00 UTC Frameshift Live #34 Halloween Special

StellarSCREAMshots Returns...

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    on News - Thread - Direct
[ATTACH type="full" width="875px"]368525[/ATTACH]

Wednesdays are for #StellarScreenshots...Octobers are for #StellarSCREAMshots.

That's right - they're BACK!

In the spirit of 'Spooky Season' and Halloween vibes; starting NEXT WEEK, October the 4th 2023 share your 'creepy-themed in game screenshots' with the hashtag, #StellarSCREAMshots on Twitter, ... Read more

26 Sep

Core Mining a bit broken since update.

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    on News - Thread - Direct
Hi Everyone,

I'm just trying to dig into this a little deeper and I was hoping that someone could go through in detail, what issues you are seeing with mining as I am seeing conflicting messages with some commanders saying they are seeing an issue, whilst others are saying it's fine.

I just want to make sure this is fully investigated and we can get to the bottom of it asap, so the more detail you can provide me, the better :-)

Thanks all!

25 Sep

[Steam] Elite Dangerous stops downloading at 15 GBs

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Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Game doesn't display on Oculus Quest 2

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Hey CMDR,

From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones). This should put the display in your headset.

If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Ships missing?

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Hey CMDR,

Legacy and live game progress are tracked separately and you can find out more about this here.

If you need further assistance, you can reach us via ...

Read more

small problems in VR

Comment

Hey CMDR,

I'd recommend making sure that your GPU drivers are up to date.

If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros


21 Sep

Asking for a steam key but it did ent give me one

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    on News - Thread - Direct
Hi there. That's possible. I can see that you have a support request in with us, so hopefully we'll be able to get this resolved for you : )

Console (PS4) to PC Transfer (Steam Key?)

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    on News - Thread - Direct
The transfer tool grants you a Horizons license on the account you transfer to, so you won't need to buy a copy. You can then claim a partner key from Steam for this license to install through your library there.

The warning text you quoted is just saying that the partner key can only be used alongside the Frontier account from which it was generated, and won't work by itself : )

Once you've added Horizons to Steam with this key, you're fine to then buy Odyssey from Steam too.

20 Sep

Asking for a steam key but it did ent give me one

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    on News - Thread - Direct
The launcher will prompt for a key as a last resort when it's unable to detect any game access, which would suggest that it's either unable to see the link to Steam/Epic you have in place or to correctly utilise this to authenticate you.

If we have server issues or Steam/Epic has an outage, the launcher will sometimes lose the ability to query the third party platform for your product access, at which time you'll run into the issue you describe. This can also happen on first launch after linking your accounts.

If you don't see a 'Log in with Steam/Epic' button on the launcher when it loads, you may sometimes just need to fully restart your Steam client/Epic Games launcher to correct this.

Elite Dangerous 'September Sale' Extended!

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    on News - Thread - Direct
[ATTACH type="full"]367882[/ATTACH]
Greetings Commanders!

Good news - our Elite Dangerous 'September Sale' has been extended to midnight on September 25th.
Full details on what's included can be found in the primary post ... Read more



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