Elite: Dangerous

Elite: Dangerous Dev Tracker




16 Aug

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


14 Aug

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Greetings Commanders.

The next instalment of Frameshift Live, originally planned for this Thursday - August 17, is now rescheduled to a new date of August 31.
[LIST]
[*]Same time - 4:00PM BST
[*]Same place(s) - Twitch / YouTube
[/LIST]
Our apologies for any disappointment this may cause.

See you in the black o7
Comment

Hi there.

We've seen a few cases of this and are looking into the cause. Would you be able to raise a support ticket with us here please: https://customersupport.frontier.co.uk/hc/en-us
-Luna


13 Aug

Comment

Originally posted by JimmyTheBones

Hi there, is there any update on this? I'm stuck too. Have allied with Sirius Corp, have level 5 with Martuuk, no Sirius invite missions are being dropped.

Hey there CMDR!

Please get in touch with us here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254

And we'll see what we can do to sort this out ASAP. :)

- CMDR Zenit


11 Aug

Comment

Hey CMDR,

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

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Hi all. No existential dread this week folks. I'll be looking to do another bumper edition next week.
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Hi folks. Thanks for all the feedback on this thread. It's run its course for now so it's time to close it :)
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Greetings Commanders.

In light of recent reports regarding suspicious in-game activity experienced by a number of our Elite Dangerous community, we want to acknowledge this and let you know that our investigation teams have been working hard to monitor and take necessary action against such unacceptable behaviour. As with such cases, we take care to ensure that the tools, methods, and action used against suspicious activity and behaviour remain discreet, to prevent those with disruptive intent finding ways to avoid them.

We continue to take any form of cheating very seriously. This includes hacking with intent to manipulate or imitate player in-game accounts.
No less, this also includes the use of bots and third-party software developed with intent to disrupt and impair player experiences.

As per our ... Read more

10 Aug

Comment

Hey CMDR,

We are currently looking into an issue that is preventing Alioth permit acquisition mission from spawning.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out!

- Ikaros


08 Aug

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"amigacooke {macOS}, post: 10195439, member: 16218"


Good to hear Frontier haven’t stopped development on ED (though the updates tended to suggest that), but they have:


Little inside info on this one: Updates require development.
"amigacooke {macOS}, post: 10195439, member: 16218"



[LIST]
[*]delayed the existing feature rework to the end of the year
[/LIST]


Prioritising tasks to ensure the most optimal outcomes for players is a very common thing in the games industry. Sometimes that unfortunately means delays.
"amigacooke {macOS}, post: 10195439, member: 16218"



[LIST]
[*]cut official streams to once a month at least until the end of the year
[/LIST]


Cloning sadly hasn't become a successfully viable option for humanity as yet. Many of... Read more
Comment

Hi! This is an issue that we're aware of and are currently investigating. While we can't say when this may be resolved, please rest assured that we're looking into it :) - Support Agent Nova

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"oblivionmanman 2476, post: 10195086, member: 187056"


sally is on it


Please continue to bear with us all! You may see some fluctuations as, like I said, the team are investigating and such behind the scenes but as soon as there's confidence in the situation and investigations are complete, you'll have it known.
Thanks all!
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Locking this thread for reasons I don't think you need me to explain.
Sorry that this kind of thing needs to be done sometimes but to those who understand, thank you very much.
Your voices are very welcome here, hence the 4 page long thread, however some topics and tones in here are simply not in line.
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"Toastyr, post: 10194648, member: 234409"


As for the Sirius permit, I opened a ticket with customer support, and they directly granted access to sirius for that account. They appear to be pretty backlogged and it took a couple of days. (Thanks CS! Not a complaint, just a heads up for others.)

Customer support did say that they are aware of the issue and are working on it.


Thank you so much for this for the guys :) They’re amazing.
So yes, please please for issues like this, do continue to contribute to the issue tracker (im tracking the one linked in this post to watch for escalating impact) or if you prefer, send a ticket to the stars in CS but so be patient during busy periods, with their thanks o7 Means a lot.
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"Riverside, post: 10195219, member: 79995"


The OP is just trolling for fanbois on the forum, they don't care. Some responses can be useful to lurkers though.


Useful spoiler for the lurkers:
[ISPOILER]We haven’t stopped development.[/ISPOILER]
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COMMANDERS
A number of you may be seeing and are actually reporting improved jump times since investigations began.
I’ve not updated you all yet due to some final monitoring and checks taking place back here, for optimal confidence.
Thanks for your patience o7

07 Aug

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

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"AtomicJuggler, post: 10194371, member: 250883"


Hummm...
I clicked the link to contribute to this issue and noticed that it was marked as DUPLICATED.
I wonder where the 9 pages of contributions will end up...
I take about 1h15 for me, WHEN it worked (most of the time I had received the NO TIME SLOT message).


[ATTACH type="full" alt="1691340072759.png"]363523[/ATTACH]


Sorry about those who got confused over the “dupe” tag. This was changed back this morning I’ve just been a bit neck deep in things to get back in here today. So sorry o7
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Commanders
So sorry I’ve had to lock the thread after spending the weekend off (as is customary) and today catching up with the team and other duties, replies and responses here have just spiralled and I can’t keep up.
Going to keep it locked until I have. Thanks o7