Escape from Tarkov Dev Tracker

Завтра (19 октября), в 11:00 МСК мы планируем начать установку патча 0.12.8. Игра будет остановлена примерно на 4 часа. Список изменений будет опубликован с началом установки.

Changing Gmail to Outlook is a bad idea. Stick with a Gmail account. You will have verification code issues due to outlook in the future. That is first advice.

As for email, make sure you sent it to [email protected] correctly and with full required info. After that you would need to wait (sending more emails will push the ticket down since it is handled by the order it was received). Handling such cases will take a while but it is the only way!

We might have a thing or two like before. Stay tuned on the announcements. 

Looks to me like something is blocking it. You have some sort of permission/access issue that is either some system settings, third party software like antivirus (there are also other settings in AV and other software that deletes certain new installations). 

That is where I would start looking. I am almost certain it will be solved from there.

EFT is quick to disconnect unstable connections more than any other games in my experience. When I had a bad and unstable network, it used to be major issue. The fix I had was a better internet with a stable wired connection. No issues after that. Please, look into this. 

On 10/13/2020 at 5:34 PM, bzsweet said:

how to solve the problem?

Please try these steps an initial solution:

- Logout from the Launcher, restart your computer, then log back in.
- Make sure that you have a stable internet connection, if you are using a wi-fi connection, try switching to a wired connection.
- Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder.
- Reinstall the game.
- Exempt the game to your antivirus/firewall.
- Run the game as an Administrator.

If the steps above were unsuccessful, reinstall Battlestate Games Launcher then try it again.

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Мы благодарим всех за огромную поддержку и понимание. Говорим спасибо за ваше терпение и конструктивную критику. Мы всегда были и будем стремиться к лучшему, вместе с вами.

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К сожалению, мы не можем загрузить патч 0.12.8 сегодня из-за возникших непредвиденных багов и проблем, связанных с доступностью сети в части Европы. Мы оповестим вас, когда мы точно будем уверены в качестве обновления и будем готовы его заливать. Команда BSG сейчас работает практически круглосуточно для того, чтобы сделать все как надо. Приносим свои извинения. Оставайтесь на связи.

French servers are currently unavailable in the game due to network issues in France.

French servers are currently unavailable in the game due to network issues in France.

Завтра, 15 октября в честь особенного события — дня рождения компании Battlestate Games, мы запускаем скидки на все виды предзаказов Escape from Tarkov!

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Bug reporting is done via the game launcher. There is a button for it there.

Still having this issue?

You would need to contact support and see what it might be. 

Try basic fixes to eliminate any possible issues:

- Logout from the Launcher, restart your computer, then log back in.
- Make sure that you have a stable internet connection, if you are using a wi-fi connection, try switching to a wired connection.
- Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder.
- Conduct an integrity check on your game files via Launcher.
- Exempt the game to your antivirus/firewall.
- Run the game as an Administrator.

Also install the game on an SSD—EFT works way better on SSD in general. If the steps above didn't solve the issue, please send a support ticket for us to further assist you.

Usually it has to do with those that have unstable internet connections. However, it is true that EFT disconnect issues happen even to those that are able to play other games. However, best you can do is make sure you are on a stable wired internet connection. 

Sales are always being announced. I suggest check out our announcements here or follow all or one of our official social media channels to get the current announcements or updates about Escape From Tarkov. We do not announce when sales will happen unless we are super close to one.

Discord: https://discord.gg/escapefromtarkovofficial
Facebook: https://www.facebook.com/escapefromtarkov/
Twitter: ...

11 minutes ago, ltdan83 said:

Just curious, do these not have digital items attached like the first book and the russian version of the second book?

No, there are no in-game items coming with the books, sir.