Original Post — Direct link

My game started to lag and load slowly after working just fine forever. I uninstalled the game and reinstalled it to see if it would help. Now, my game won't connect to online and gives me a MS-0031 error after it tries to connect. HELP!!!

over 3 years ago - Ubi-Woofer - Direct link
Hey there Ajayfaul - welcome to the Ubisoft Forums!

I'm sorry to hear of your issues with connectivity in Hyper Scape on PC. As a quick question, did you already complete our full connectivity troubleshooting guide? If not, I'd recommend doing so to try and optimise your connection as much as possible.

If you've already completed the full guide, and issues persist, can you please tell me what your typical ping / latency sits at, and which ISP you're with in Indonesia? I'll check if we have any known issues.
over 3 years ago - Natalino - Direct link

Just saw your thread. Are you still having this issue?

 

It could be that your internet connection is not stable. Make sure it is and I recommend a wired connection. Also, try to change to a different server location under the launcher.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @warpxtm ,

Thank you for getting in touch, sorry for the delay in getting back to you!

Are you continuing to have issues connecting?

If so, could you please make sure you have given all of the steps in our connectivity troubleshooting guide a try as these should help you get back up and running.

Please let us know how you get on and if you need any further help!

over 1 year ago - CG_Tusken_Meathead - Direct link
The team is aware of some players being unable to connect to the game or it being extremely laggy.

We will keep this post updated as we have more information.

EDIT:

The issue seems to have corrected itself, the team is going to continue investigating the issue to find what may have caused it.