Hey Sova, I've got the same issue except it's not showing the correct upgraded version on my profile. I've confirmed with XSolla that my payment went through, and I've been waiting about a week now. My ticket # is: #8690729.
Any help would be greatly appreciated
The specialist sent the ticket to the account department, this will be fixed soon)
I am also having the same issue. I was able to login, download EFT, then when I went to play it the launcher logged me out. I have gotten verification emails from logging in to the site, but no verification email when trying to log in to the browser.
Hello. Please take a look at this comment https://www.reddit.com/r/EscapefromTarkov/comments/kcqta0/not_receiving_verification_email_in_the_eft/givdb12
sound is priority right now
great as always!
good one!
this is 100% correct
I'm in the same boat trouble request ID 8821076
Hello, answered
I don't receive the email verification when trying to log into tarkov
Ticket number: #8819589#
Hello, answered
Same issue here. REQUESTID#8819895#
Hello. Please take a look at this comment https://www.reddit.com/r/EscapefromTarkov/comments/kcqta0/not_receiving_verification_email_in_the_eft/givdb12
Hi
Please assist with
REQUESTID#8817964#
Done
Same issue, can not get hardware verification email code.
Ticket # 8817847
I get all other emails from BSG
Not to overload you or anything, but I’ve had this issue for about a week. The original ticket I sent in told me to change my my email, which is impossible because it’s disabled on the website.
My support ticket is
8718377
Any help would be greatly appreciated, I feel as if money was wasted.
Hello, im having the exact same issue, could you help me out? REQUESTID#8815635#
Im having the same problem, mind sharing the magic trick for fixing this with the public instead of just telling people that the ticket has been answered?
A good idea)
It's about the problem when the Device ID code does not come in the launcher, and all other letters from us come without problems:
At first try reinstalling the launcher. Then you need to set full rights for the current user (folder properties, "Security" tab) for the game folder and for the launcher folder. Also temporarily turn off all antivirus and security programs, such as Windows Defender or whitelist launcher and game folder in exceptions list(s).
If this doesn't help, try creating a new user in your OS and installing the launcher there.
The shrapnel ignores armour anyway. If you got hit in the chest chances are you would have died too.
no its not
#8811480 im having the same issue with logging and cant receive emails from bsg
Hello, check your ticket please
Hello, EoD user here, same issue where launcher refuses to send authenticator email. Site has sent multiple authentication emails, I've changed my login, password, and security question just fine. Reinstalled the launcher, ran as admin, even ran in compatibility mode. Is there a fix for this bug or do we PM our e-mail addresses and login names to you?
Hello. Please try creating a new user in your OS and installing the launcher there.
If this doesn't help too, please let me know.
Same problem only in launcher support request #8798795# please help man kinda sucks happens right after paying 150$
Already answered)
Yeah, fair enough, but i feel like with an issue like this it would probably overload support.
Unfortunately, support is already overloaded. However, if you have a real problem and you could not solve it yourself, then you should contact us and we will try to help.
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