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Hi there,
When you have a second, may I please get the Support ticket number you're referencing so we can take a look?
I also sent a DM your way in case you don't feel comfortable sharing here.
Thanks!
Hi there,
When you have a second, may I please get the Support ticket number you're referencing so we can take a look?
I also sent a DM your way in case you don't feel comfortable sharing here.
Thanks!
Do we know if Steam players will be able to play with Bethesda launcher players?
Yup! They will share severs
Damn, just realized my Steam account is 13 years old already. So I guess that's why I still don't have it?
Try to log out and log back in, it should be showing now.
What times will the update be dropping in US?
Here is the timezone map: https://twitter.com/Fallout/status/1249714003250753536?s=20
Hi I contacted support about my annual sub, and there's been 3 tickets back and forth with no answers :(
Our Support team is experiencing a high volume of tickets right now, they will get to you as soon as they can.
Ok, so I can play on Bethesda launcher M,W, F and steam T, Th, Sat, Sun? Atoms are the only thing that will not transfer. Correct?
Correct.
My accounts is not that old but I haven't received it, how low do I wait before I make a ticket? Thanks
Edit: NVM received it just now
Give it a couple more hours they're still sending out entitlements. There's a lot to send out!
I've logged out several times, and waited for it to show up. Any other tips? Steam has been linked to my Bethesda account for a long time now.
Entitlements are still going out, so keep checking :)
There is no pre-load for consoles since it is an update on there.
Are bethesda and steam servers going to be cross play?
Bethesda.net and Steam will share the same servers.
Who should I raise my ticket with, since I am still unable to link my steam with my bethesda.net account, and have had no human response to the ticket?
They are working through an influx of tickets and will get to you as soon as they can! If you filed your ticket before the deadline they will still honor the entitlement.
So correct me if im wrong.....I can continue on bethesda launcher until my 1st expires, spend my atoms and then when i move to steam i can resub to fallout 1st through there and then continue to play my character as normal, all previous world challanges and unlocks will be there already just not the actual atom points or 1st membership from bethesda launcher?
You are correct!
if I just linked it now, will I still be able to get it on Steam (even if it's not in time for the Wasteland launch)?
The cut off date was yesterday for the free Steam copy by linking your account.
My steam account is 15 years old, does this explain why I've been waiting for so long?
Most likely! We're noticing the older accounts are taking a moment to show the entitlement. Keep checking back. You may need to log out then back in for it to show as well.
Hey does anyone know if atoms I earn today will be transferred over to my steam account tomorrow? and we can still play on the beth.net launcher right?
Atoms you earn are exclusive to the launcher you earn them on. So if you unlock an atom challenge and earn 20 atoms on Bethesda.net today they will stay on Bethesda.net.
You can also play on either launcher, progress transfers over between Bnet and Steam.
What are the update sizes for console?
We will have the update size in our patch notes tomorrow.
I hate to bug you at all but Do you have any word on if we will be able to pre-download on console?
Since it is an update on console and not the entire game downloading there is no pre-load for consoles.
