Fortnite: Battle Royale

Fortnite: Battle Royale Dev Tracker




22 Sep

Comment

Originally posted by Simpson2t

Yep, I uninstalled fortnite 3 times already, the first time it was just the fortnite app, the second and third was both the launcher and the app itself.

Are you having an install issue or you cant get past this screen here: https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/

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Originally posted by Simpson2t

I'm still having trouble with this and when I trying downloading it from the site instead of using the galaxy store I get a message saying "app not installed"

You should be able to use the galaxy store now. Have you also uninstalled the launcher? In some cases uninstalling the launcher and game fixes that issue.

Comment

Originally posted by TFLmythic

Yes I've tried everything that has been said on this subreddit so I don't know what to do but if nothing works thanks for your help

I need to know exactly what your issue is. Are you seeing this screen still? Can you take screen shots and post them. https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/

Comment

Originally posted by TFLmythic

It's still not working for me

Have you completed uninstalled the game/launcher? Are you trying to download from Samsung store or from fortnite.com/android?

Hey Everyone,

We investigated a patching issue for Android players attempting to download the game from the Samsung Galaxy Store. We have resolved this issue and players should now be able to redownload Fortnite from the Samsung Store without issue.

If you are still having an issue on Android installing from the Samsung Store, please let us know.

External link →
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Hey, have you installed from the Samsung store? What device do you have? If you uninstall and reinstall from the samsung are you allowed to play?

Comment

Originally posted by FreightTrainUSA

What device do you have and what install issue are you currently seeing? Did you download from the galaxy store? When you uninstalled did you uninstall the game/launcher or just the game?

Are you seeing the same image as this or not able to download through installer? https://www.reddit.com/r/FortNiteMobile/comments/d7na03/android_note_9_i_installed_a_1gb_update_and_then/

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Hey everyone, thanks for the report on this. We looked into this situation and now the issue should be resolved. Uninstalling and reinstalling should resolve any issues you had.

Comment

Originally posted by TFLmythic

I've tried to uninstall and reinstall but now it's not working for me

What device do you have and what install issue are you currently seeing? Did you download from the galaxy store? When you uninstalled did you uninstall the game/launcher or just the game?

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If you had this happen can you please inform me of you account name in a private message so we can look into it.

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The issue patching from the Galaxy store should be resolved. Uninstalling and reinstalling should resolve any issues you had.

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Hey everyone, thanks for the report on this. We are currently looking into this situation now and will update when we can.

In the meantime you can try installing fortnite from here instead of the galaxy store at this time. https://www.epicgames.com/fortnite/en-US/mobile/android/get-started


21 Sep

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Can you include a screenshot of you device settings including OS. This should be located in your general settings under about.

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Well good news! As I was writing my previous comment it seems it has begun to show up on iOS devices! You may need to restart the application but we have reports from our team it is showing up in store now!

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These packs typically take a bit longer to show up on iOS devices. We are in contact with Apple to see if we can expedite this process. For tracking purposes we created a trello card here and will update when we know its available. https://trello.com/c/9LX3908f/945-the-batman-caped-crusader-pack-not-appearing-on-ios

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We are the 'nite.

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Definitely unintended and our fault. We’re working to hotfix them back off as quickly as possible for the remainder of the FNCS Season Finals.

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These new items are not in the tournament playlist for the FNCS Season Finals.

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We're investigating an issue where players who had their YouTube and Epic accounts linked and tuned in live to the Batman Reveal Trailer have not yet received their YoutTube drops. We'll provide more details when we have them.

We're investigating an issue where players who had their YouTube and Epic accounts linked and tuned in live to the Batman Reveal Trailer have not yet received their YoutTube drops. We'll provide more details when we have them.

External link →