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Can you make sure that it is correctly displayed in the HUD settings, meaning its highlighted green. If it is not can you do a screen recording from your hud into a game?
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Can you make sure that it is correctly displayed in the HUD settings, meaning its highlighted green. If it is not can you do a screen recording from your hud into a game?
Thanks for the report. We are currently looking into the vending machine issue now and I have added it to the Trello board https://trello.com/c/6sfg4but/839-vending-machine-item-may-change-while-the-player-is-claiming-it It also seems to be affecting some other platforms so you will find the card under the BR section vs just mobile.
If you don't mind my asking, why is the in-game survey so, seemingly bad, no offense. I can play for literal hours never being asked any questions and other times I can play one match and it'll ask me "How do you feel about the Shield Potion?"
Wouldn't it be better to send out an email asking for your opinions on the balance of every single (or nearly every single) item in the game? Or at least the new additions?
Or perhaps there's more consistency like if you play for 3 hours you're guaranteed to receive a question? I don't know in my experience the in-game survey has probably appeared to me maybe three times and each time asked me a rather ridiculous question like the Tac Shotgun, Shields or the Medkit.
No offense, I am always happy to talk research methods and statistical sampling techniques.
There are several rules built into the in-game survey tool to make sure that we receive accurate data from a representative sample of the population.
What that means is we have to make sure a representative number of people are seeing the full range of questions. Also, we don't want people seeing surveys too often, as then the quality of responses tends to reduce as people stop thinking about their answers or begin to just dismiss the questions without answering.
We do also send out email surveys, which are also targeted in order to not over sample and to get a representative number of responses.
If you want to make sure your account is able to be sent email surveys please go to fortnite.com, login in with your Epic Account, and make sure you are signed up for Fortnite News at the bottom of the screen.
I had this happen to me in team rumble, I was in the driver seat and a bad guy was in the passenger instead of blowing it up I attempted to boost it off the edge of the map but I messed up, so I stayed in it till I hit the water, it said I killed the other guy, my HP went to 0 but I was still alive and could not respawn. I did submit a bug report not sure if they look at those or not.
What is your username in-game? Feel free to DM it to me.
Thank you for the response. I am wondering what kind of actionable data you are able to report from these surveys? The questions are always able to be interpreted in multiple ways. How are you able to derive useful information from them? I’ve always assumed you guys intentionally made them vague, but I’ve never been able to understand why, are you able to provide some insight?
There are various ways we can look at and stratify the data from the in-game survey, for example by looking at response by platform and/or by in-game performance.
However, we don't just look at the in-game survey data alone, rather it is part of a broader picture. So while they may seem open to interpretation, when combined with other feedback the survey adds additional data points that we can provide to the team.
Deleted comment.. did not see you typed your phone in the title at first. thanks for that info.
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Yes we can stratify the responses in a variety of different ways, one of which is in-game performance.
We target the surveys to get a representative sample of respondents.
I don't know if it's just me but the frame rate still feels bad. I'd much rather have smooth gameplay than ray-traced distant field shadows.
They are actually faster than previous implementation.
There is a general performance regression across all platforms in 10.00 that is being investigated.
Bet Epic don’t look at the responses to these surveys
I am the User Experience Lead at Epic Games. My team is responsible for the in-game surveys as well as the email surveys we send!
We 100% do look at and report the data from these surveys. The feedback from them is very valuable to us.
Heya Folks,
We wrapped up the Fortnite World Cup Finals last weekend and gave away over $30 million in cash prizes to our Creative, Duos, and Solo competitors. You may be asking yourself, what’s next for Competitive Fortnite? Let’s dive into what the second half of 2019 looks like!
Fortnite Champion Series
Starting with Season X, we’re kicking off the Fortnite Champion Series. This in-game tournament series will have a persistent leaderboard where players can track their progress towards becoming the Seasonal Champion in each of the server regions. The mode for this inaugural Fortnite Champion Series will be Trios.
The action kicks off August 17. Over the course of five weeks, teams will fight for dedicated prize pools each Saturday and Sunday as well as a chance to qualify for the Season X Championship. The top teams in each server region will then face off on September 20, 21, and 22 where regional Season X Champions will be crowne...
Thank you for the report, we'll check into this!
Thanks for the video! Passed this along to the team for investigation.
I say that players who are crashing out of the bus are experiencing a crash that can be caused by many reasons. Most players who are on ios 13 wont make it off the bus, typically they can get 1 game in. Some players after a few games get a OOM crash and causes it to restart.
There are plenty of reasons for this to happen and it is just a specific type of crash we are aware of and also looking to lower the number of. We receive crash reports from players so we are aware.
So what’s is the reason for taking away 60 FPS and capping our graphics at low like what that’s not fair especially if I use to be able to change my graphics and frame rate like really now it’s stuck at what you guys want that’s not fair to the community at all than you guys didn’t fix none of the bugs in mobile but pc and Xbox have glitches and y’all fix that within hours we get updates weeks later like that’s pathetic just yesterday my device was running 60fps normally and smoothly so why remove it my device never crashed on 60 FPS but here goes epic removing stuff instead of fixing the game and problems at hand
PC gets faster updates due to not requiring to go through certification process. This is because we publish our own game. So yes PC can theoretically get a fix faster then other platforms. But all platforms have a certification process, some are faster than others.
In regards to 60fps and graphics, as i have explained in several threads and we have a trello card up for, mobile can run into OOM( out of memory crashes) this is due to a variety or reasons. In order to help stability we had to lower the settings. Just because your particular device wasnt having an issue doesn't mean others are not having a poor experience.
Yes we know players are still crashing, it is the new season and as with most patches, especially this large. We are working through the current issues for all platforms, including mobile, to get updates out as needed.
Congrats on being a new dad! When it comes to playing with 2, 3,4, or even 6 fingers as some players do all have advantages and disadvantages. It really comes down to what device you play on and how much space you have to use. Most players who use 3 or more typically play on a tablet, yes some do play on phone.
Really it comes down to your HUD and how you move things around. Just as any good PC gamer knows, keybinds and muscle memory for those binds are important. Setting your HUD up is the same way, once you have a nice 2 finger or even 3 if you want HUD you should be fine and able to play. Now you may get into a fight with a player who is using 4 or 6 fingers and notice building is crazy but that all comes with time.