Gems of War Dev Tracker

Hey everyone!

The Dev Team is aware of this issue with Despond’s 3rd Trait and a fix will be issued for it in the next 24hrs.

OminousGMan - Support Human

Hey all,

Sorry for missing this thread and not grabbing it sooner.

I just posted some information about this in another thread and now just grabbing and cross-posting!

Hey all,

Sorry I missed these threads sooner!

I just posted about this on another thread and saw this.

Hey everyone,

This is an issue the team is currently investigating, I have been grabbing any tickets for this as they have been coming through.

In many cases players are seeing this ‘No Reward’ mail but their Guild Task rewards are still within the mail or is received before/after this chain of broken mail has come through. But there has been a handful of players missing some of their base rewards. Luckily most Legendary or Epic mail still appears to come through.

If anyone else has this happen to them, most commonly on Mon/Tues don’t hesitate to shoot through a ticket and one of the team will have a squiz through your account data to confirm if you are missing anything and if so get those rewards back to you.

Please let me know if I can help with anything else.

Hey folks,

Just following up on this with more information:

The Vault Event increases the chance of a Vault Key dropping, so even though the Cursed Gnome has 0% chance of dropping a Vault Key, the event’s vault key chance increase was applying to it. We are putting in a change so prevent this from applying to the Cursed Gnome in future Vault Events.

Hey,

Follow up from earlier:

The Vault Event increases the chance of a Vault Key from dropping, so even though the Cursed Gnome has 0% chance of dropping a Vault Key, the event’s vault key chance increase was applying to it. We are putting in a change so prevent this from applying to the Cursed Gnome in future Vault Events.

We will not be running an extra Vault event, but there’ll be plenty of future Vault events in future

There is no code that does that.

So with this bug USUALLY what happens is that the affected players receive a different Legendary or Mythic Troop (rarity matches the Troop they missed from the LTs).

We ask players to write to support so in the chance they missed out completely, we can send them the Troop.

@Voq has the achievement triggered on google play for you yet?

Hey, sorry about this, it will be updated to the new bundle in the next update game version 6.1.5

Thanks for the update @Jonathan we’ll follow up on this with the team.

Hey folks, I’m following up with the team on this issue now. Sorry for the delay over the public holidays.

Hey,

Sorry I realise we may not have made any clear enough posts about this after looking through my post activity to see what exactly I said:

The problem wasn’t that the battlecrasher was missing, it was that its chances of appearing were less during a Vault event, but it was still possible to encounter.

We mentioned what we were doing about it in this official news post here: