Hearthstone

Hearthstone Dev Tracker




26 Jul

Comment

Thanks for the report. The team is aware and figuring out an update plan.

Comment

Grants have been sent to affected players at this point. Thanks!

Post

Hello everyone,

You can follow this post for information about Known Issues in the 24.0 Patch.

  • [Resolved 7/26] The team is aware that Achievements that granted Sunken City cards were able to be claimed after Patch 24.0 went live and that for many players those cards were already claimed. This is not a bug, but part of the shift from one expansion period to the next. Those are cards that were given on the Sunken City Rewards Track, converted to Achievements in anticipation of the end of the Sunken City expansion period. Some people have already received those cards and completed those achievements; others will still have a chance to earn those free cards by completing those achievements later.

  • [Added 7/26] The team is aware that the background is missing from the Rewards Track in Patch 24.0.

  • [Partially Resolved 7/26] The team has received reports of players receiving Yogg-Saron Tasks in Mercenaries even after completing Yogg...

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Comment

Thanks for the report and details- the team is investigating this

Comment

Hi Asepth- this grant will take place later today after all platforms are on the new patch! Thanks for the patience!


14 Jul

Post

We are currently starting the process of rolling out Patch 23.6.3, a server-side hotfix patch, that includes a couple adjustments and a few bug fixes, as follows:

Battlegrounds Update

Shudderwock is now banned from Beast lobbies.

Arena Update

  • Cavern Dreamer has been reverted to a 2 mana 1/3.
    • Note: Because this is a server-only update, Cavern Dreamer will function correctly, but will have visual issues where it will either still appear as a 1 mana 1/4 or will have a temporary-looking red cost change to 2 mana.

Bug Fixes

  • Fixed a Battlegrounds bug where Leeroy the Reckless’s effect would destroy the minion that popped his Divine Shield instead of the minion that killed him.
  • Fixed a Battlegrounds bug where the Mighty Shoal Spellcraft spell would not work correctly with Magnetic.
  • Fixed a bug where the “We DID Start the Fir...
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12 Jul

Comment

Hey Slankey, sorry this is happening. Like Cece mentioned, it seems like mostly just older Macs that are having issues, and some players are reporting that switching to low setting helps.

Could we get your system specs to help diagnose it?

Graphics card, DirectX version, specific windows version, processor, and memory would be helpful. Most of it can be obtain from the “About your PC” section or even better using the CPU-Z tool.

Or, if you’re on a Mac:

  • Mac OS Version
  • Mac Specifications (Ideally a capture of the About This Mac):
    • Memory Ram
    • Device specific model
    • Any other specs you can think of that might be relevant

11 Jul

Comment

The engineers are wondering if you’d share your device specifications to help them figure out what’s going on.


30 Jun

Post

Hello everyone,

Today we are deploying a small hotfix update, which also includes a handful of Battlegrounds balance adjustments to Hero armor tiers.

Battlegrounds Armor Tier Updates
Several Battlegrounds Heroes have had their armor level adjusted, and are now in the following armor tiers:

  • Heroes moved to Armor Tier 1:
    • Tamsin Roame
    • Pyramad
    • Silas Darkmoon
    • Vol’jin, Guff Runetotem
    • Cariel Roame
  • Heroes moved to Armor Tier 5:
    • Sindragosa
    • Kael’thas Sunstrider
    • C’Thun
    • Tavish Stormpike
    • Increased to Armor Tier 6:
    • Millificent Manastorm
    • Mr. Bigglesworth
    • Kurtrus Ashfallen
  • Queen Azshara is now in Armor Tier 3.
  • Alexstrasza is now in Armor Tier 2.

Battlegrounds Minion Updates

  • Evolving Chromawing has been removed from the pool.
    • Deve...
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27 Jun

Post

Hello everyone,

Please follow this thread for information about known issues with Patch 23.6, which launched earlier today.

  • The Darkmoon Prize, Repeat Customer, has been temporarily disabled in Battlegrounds due to a bug.

  • [6/28, Resolved] A very small number of players incorrectly received a Golden Mercenary Portrait for Yogg-Saron, and/or Yogg-Saron as a Mercenary, after purchasing items that included a Random Legendary Portrait. A small hotfix was deployed to prevent this from happening further, however affected players will not lose the Mercenary or Portrait and will also receive a Random Legendary Portrait shortly after 24.0 goes live. (and Yogg-Saron will be available as a Mercenary soon!)

  • [7/7, Added] The team is aware that the “We DID Start the Fire” Achievement is not progressing.

  • [7/7, Added] Prince Renathal has been banned from the ongoing All-Star Squad Tavern Brawl. Players who already built Pr...

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09 Jun

Post

The team is aware of this issue and is working on something they believe should help with this issue, too.

Post

The team is currently in the process of rolling out a server-side patch with the following updates:

Game Adjustments

  • Added Lord Barov back to the Battlegrounds Hero Pool.
  • Removed Goblin Bomb, Naval Mine, Helmet Hermit, and Frozen Mammoth from the Arena Draft Pool. Made several appearance-rate adjustments to impactful Neutral cards and to Demon Hunter, Druid, Hunter, Mage, Paladin, Priest, Rogue, and Shaman classes.

Bug Fixes

  • Fixed a bug where playing Immolate caused subsequent chain effects (multiple effects on the same trigger, such as Mass Polymorph) to lag.
  • Fixed a bug where Shattershamber affected non-minion entities (like Deathrattle weapons).
  • Fixed a bug where a Golden Minion received off Mr. Bigglesworth’s Hero Power would not offer a triple reward.
  • Fixed a bug preventing the Y’Shaarj Mercenaries Bounty from dropping Y’Shaarj Coins (note: there still remains a visual issue where the Y’Shaarj Co...
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04 Jun

Comment

When did you last check? This should have been resolved yesterday.


01 Jun

Comment

This sounds like a carry-over bug from last patch, not related to the specific new card. If it’s the issue from last patch, just delete the deck entirely and re-build it and that should resolve the issue.

Post

We temporarily disabled opening those packs earlier today. Check the known issues post, above, for details.

Post

Hello all,

Follow this thread for information about known issues with Patch 23.4, launching today.

Patch 23.4 will be launching with the following known issues:

  • Reno Jackson’s Treasure Inspector Equipment in Mercenaries will occasionally fail to cast anything. The team is working on this issue.
  • Opening certain Wild-only packs will cause a crash on Android devices. This issue is expected to be fixed in the next major patch. In the meantime, those packs can be opened without any issue on PC and iOS devices.
  • [Resolved 6/2]: Favorite card back selections are not locking. As this issue is wider in scope than initially thought, the team is working on resolving this issue in an upcoming hotfix patch.
  • [Carried over from 23.2 Known Issues post]: The team is aware of reports of deck codes/decklists not saving or being inconsistent across dev...
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25 May

Comment

No, it just sets for a certain amount of time. Re-pinning now, thanks for the flag.


13 May

Post

Patch 23.2.1, a server-side hotfix patch available later today, includes several adjustments to Arena and bug fixes across game modes.

Arena Changes

Several micro-adjustments were made to the appearance frequency of certain class cards. Some overperforming Neutral cards have had their appearance frequency reduced.

Additionally, the following cards will no longer be able to be drafted:

  • Acidmaw
  • Am’gam Rager
  • Bolf Ramshield
  • Eerie Statue
  • Evolved Kobold
  • Frozen Mammoth
  • Helmet Hermit
  • Horn of Wrathion
  • Lock and Load
  • Nat, the Darkfisher
  • Naval Mine
  • Package Runner
  • Power Word: Glory
  • Silithid Swarmer

Developer Comment: This Arena season, the gulf between the best and worst performing classes has been particularly wide. To bring class win rates into an acceptable range, we are using a new form of card appearance fre...

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10 May

Comment

The team is working on it.

Post

Hello all,

Follow this thread for information about known issues in Patch 23.2, launching today.

Patch 23.2 will be launching with the following known issues:

  • [Resolved 5/19]: When viewing the normal (non-golden) version of a card when you have 1 normal and 1 golden, the Create/Upgrade message will ask if you want to “Create a new golden or Upgrade a normal?” That “Create” button will actually create a normal version, matching the Dust cost indicated. The text will be corrected in a future patch. In the meantime, the players can use the existing “Undo” function if they accidentally craft a different card or card version than intended.
  • [Resolved 5/13]: The Mercenaries N’Zoth event timer will show that the new event “ends in 1 hr.” That is not correct and will be updated after the launch. The N’Zoth event will be available until Patch 23.4.
  • The mobile patch launch will be delayed while the team works on the issues discovere...
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