Thanks for the report. The team is aware and figuring out an update plan.
Thanks for the report. The team is aware and figuring out an update plan.
Grants have been sent to affected players at this point. Thanks!
Hello everyone,
You can follow this post for information about Known Issues in the 24.0 Patch.
[Resolved 7/26] The team is aware that Achievements that granted Sunken City cards were able to be claimed after Patch 24.0 went live and that for many players those cards were already claimed. This is not a bug, but part of the shift from one expansion period to the next. Those are cards that were given on the Sunken City Rewards Track, converted to Achievements in anticipation of the end of the Sunken City expansion period. Some people have already received those cards and completed those achievements; others will still have a chance to earn those free cards by completing those achievements later.
[Added 7/26] The team is aware that the background is missing from the Rewards Track in Patch 24.0.
[Partially Resolved 7/26] The team has received reports of players receiving Yogg-Saron Tasks in Mercenaries even after completing Yogg...
Thanks for the report and details- the team is investigating this
Hi Asepth- this grant will take place later today after all platforms are on the new patch! Thanks for the patience!
We are currently starting the process of rolling out Patch 23.6.3, a server-side hotfix patch, that includes a couple adjustments and a few bug fixes, as follows:
Battlegrounds Update
Shudderwock is now banned from Beast lobbies.
Arena Update
Bug Fixes
Hey Slankey, sorry this is happening. Like Cece mentioned, it seems like mostly just older Macs that are having issues, and some players are reporting that switching to low setting helps.
Could we get your system specs to help diagnose it?
Graphics card, DirectX version, specific windows version, processor, and memory would be helpful. Most of it can be obtain from the “About your PC” section or even better using the CPU-Z tool.
Or, if you’re on a Mac:
The engineers are wondering if you’d share your device specifications to help them figure out what’s going on.
Hello everyone,
Today we are deploying a small hotfix update, which also includes a handful of Battlegrounds balance adjustments to Hero armor tiers.
Battlegrounds Armor Tier Updates
Several Battlegrounds Heroes have had their armor level adjusted, and are now in the following armor tiers:
Battlegrounds Minion Updates
Hello everyone,
Please follow this thread for information about known issues with Patch 23.6, which launched earlier today.
The Darkmoon Prize, Repeat Customer, has been temporarily disabled in Battlegrounds due to a bug.
[6/28, Resolved] A very small number of players incorrectly received a Golden Mercenary Portrait for Yogg-Saron, and/or Yogg-Saron as a Mercenary, after purchasing items that included a Random Legendary Portrait. A small hotfix was deployed to prevent this from happening further, however affected players will not lose the Mercenary or Portrait and will also receive a Random Legendary Portrait shortly after 24.0 goes live. (and Yogg-Saron will be available as a Mercenary soon!)
[7/7, Added] The team is aware that the “We DID Start the Fire” Achievement is not progressing.
[7/7, Added] Prince Renathal has been banned from the ongoing All-Star Squad Tavern Brawl. Players who already built Pr...
The team is aware of this issue and is working on something they believe should help with this issue, too.
The team is currently in the process of rolling out a server-side patch with the following updates:
Game Adjustments
Bug Fixes
When did you last check? This should have been resolved yesterday.
This sounds like a carry-over bug from last patch, not related to the specific new card. If it’s the issue from last patch, just delete the deck entirely and re-build it and that should resolve the issue.
We temporarily disabled opening those packs earlier today. Check the known issues post, above, for details.
Hello all,
Follow this thread for information about known issues with Patch 23.4, launching today.
Patch 23.4 will be launching with the following known issues:
No, it just sets for a certain amount of time. Re-pinning now, thanks for the flag.
Patch 23.2.1, a server-side hotfix patch available later today, includes several adjustments to Arena and bug fixes across game modes.
Arena Changes
Several micro-adjustments were made to the appearance frequency of certain class cards. Some overperforming Neutral cards have had their appearance frequency reduced.
Additionally, the following cards will no longer be able to be drafted:
Developer Comment: This Arena season, the gulf between the best and worst performing classes has been particularly wide. To bring class win rates into an acceptable range, we are using a new form of card appearance fre...
Read moreThe team is working on it.
Hello all,
Follow this thread for information about known issues in Patch 23.2, launching today.
Patch 23.2 will be launching with the following known issues: