Originally Posted by PlagueOfNoob
Yeah I tried via a Hotspot but No Change.
I don’t feel like it will be resolved by Sunday and then the Season will be over. I’m just trying to get it resolved before end of Season. I work 10 hours a day and when I’m actually home, support doesn’t really look at my ticket as far as I can tell.
I'm sorry to hear that the issue still persists.
Please be assured that our team will respond to you as soon as we are able to. Our team is working very hard as of late to contact everyone back as soon as they can while contact volumes have been higher than normal.
I can see that your case has been escalated to our Hyper Scape game team for further investigation. I'm afraid I cannot guarantee they'll be able to resolve your issue before the end of the season, but they will be in touch with you as soon as they've had a chance to take a closer look. I apologise for any inconvenience that has been caused at this time, and thank you for your patience and understanding.