[2020] [Crash/Freeze]Hyperscape crashing mid-game

Hey sm231456,

Could you please provide your case number for investigation?

Do you receive an error message at all?

Hey, folks!

Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.

Hey, DemonVIllager!

Welcome to the forums! Sorry to hear this has happened, did you by any chance get a video of this?

Was this a one-time occurrence or has it happened multiple times?

Also are your GPU drivers up to date?

Hi everyone,

Just an update, the game team is aware of crashes happening when starting a match.

They are currently looking for more information on this from the forums.
If you are experiencing it, please also contact Ubisoft Support here, and upload your system files -
https://support.ubisoft.com/en-gb/Cases/new

For now, a work around is lowering your settings and seeing if the crashes persist.
Additionally, verifying your game files can help.

For any updates on this issue, please see here -
https://trello.com/b/Y5tmaX2N/hyper-scape-known-issues

Hey IAmSylver_,

Could you please create a case on the support website here and submit your system files for investigation.