[2020] No compatible driver/hardware found [Vulkan] No device available

Hi there, everyone! Can you all go ahead and tell me the following:

- What version of Windows are you using?
- What graphics card/video driver are you using?
- Do you have both the game and the Uplay PC Launcher on the same hard drive?

Kriexy: Thanks for that! Can you please try updating your drivers/graphics card at this time?

Hey folks,

We are currently aware of an issue with Hyper Scape failing to launch due to a Vulkan Initialization error. Please ensure your Graphics Card Drivers are fully up to date. If you are still experiencing this issue, please reinstall the game.

Originally Posted by Popshot2020
Graphics drivers are up to date. just reinstalled the game and the same error message is appearing

Thank you for getting back to us and letting us know. Could you please create a support ticket and upload your system files.

You can find how to do this here: https://support.ubi.com/en-GB/faqs/0...Dxdiag-MSinfo/

Once done feel free to post your case number here.

Thank you.

Hi folks! For those of you still running into this issue, please check out our dedicated forum post regarding this error. Please also make sure you have also installed the latest version of Windows, as we've received reports that this can also cause this error to appear.

Hey ALIREZA.2002. I greatly apologize for the frustration that this has caused. Please do not hesitate to share your thoughts and opinions on this on the Feedback subforums for Hyper Scape. This will allow for better visibility from the team so they can see what is most important to the community.

Volstix, were you able to check out the post that UbiExcellent linked in their comment?